Ptp Training and Marketing Ltd: 209 products
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
Walk, Talk, Stance for Maximum Impact
pWe have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we know our subject, our audience …
Managing Your Green Policy Effectively
p A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions an…
Outstanding Customer Service Skills
p An intensive, practical and activity-based programme building the delegate#39;s knowledge, skills and the will to support customers, ulti…
Personal Organisation Skills for Secretaries PAs
p This course is intended to complement ema href="../../../Courses/ini/180\"People Management Skills for Secretaries and Pas/a/em, but can …
Reception to Perfection
p The often used phrase, quot;just the Receptionistquot;, completely misrepresents the role. An excellent Receptionist is a most valuable r…
Body Language - The Hidden Secret of Communicating Successfully
p Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent comm…
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
p This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The …
Storytelling Skills (2 day course)
plsquo;In our digital world, ldquo;storytellingrdquo; has become a marketing buzzword, but many marketers, business leaders and brands have…
The Internal Consultant
pThere comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make…
Successful Presentations
p Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding o…
Introduction to Building Personal Resilience
p Do you often feel overwhelmed by the pace of change and the demand to deliver results in today#39;s modern world?br / If so, this one day…
Selling Skills for Exhibitions
p Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhib…
Maximising Cashflow, Sales Profitability
p The aim of this one-day programme is to give managers a chance to review tactics, tools and techniques and to develop or confirm their ac…
People Management
p This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints a…