Ptp Training and Marketing Ltd: 209 products
Advanced Customer Service for the Public Sector
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Working Globally Inter-Cultural Communications
pGlobalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other national…
Public Speaking
p Good Speech is a Means to an End and Not an End in Itself!/p p Public speaking requires more of the speaker than getting through the time…
Coaching Skills for Sales Managers
p This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play s…
Closing Incoming Calls Effectively
p This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to as…
Reception to Perfection
p The often used phrase, quot;just the Receptionistquot;, completely misrepresents the role. An excellent Receptionist is a most valuable r…
Creativity and Innovation (2 Day Course)
p This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate…
Getting Results
p All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set o…
Winning Ways to Close a Deal - Half Day (pm)
pEverybody involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their…
Managing Remote Teams
p This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also ap…
Developing a Sales Strategy
p This course will give you:/p p nbsp;/p ul li A greater awareness of the strategic issues affecting the Sales Process/li li Greater clarit…
Finance for Marketing and Sales People
p The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their…
Interpreting Financial Statements
p The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation…
Senior Management Skills
p This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It …
How to say 'No' and retain Customer Satisfaction
p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…