Ptp Training and Marketing Ltd: 209 products
How to say 'No' and retain Customer Satisfaction
p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…
Introduction to NLP
p This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (…
Creative Problem Solving
p This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a syst…
CV Writing and Interview Confidence Building
p This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to fi…
Introduction to Contract Management
p In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in…
Motivation Skills
p Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can …
Planning Prioritisation for the Busy Sales Person
p This course covers the importance of planning and prioritisation in the business environment. Personal time management and life managemen…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Creativity and Innovation (2 Day Course)
p This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate…
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
p By being more assertive more of the time you will become more effective in your job. People will be more likely to work with you rather t…
Personal Development for Professionals
p What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited …
Performance Review Skills
p The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives ndash; a…
First Line Manager Skills
p First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another or…
The Art Of Delegation
pDelegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you …
Sales Management (2 day course)
p What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, th…