Ptp Training and Marketing Ltd: 209 products
Body Language - The Hidden Secret of Communicating Successfully
p Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent comm…
Negotiation Skills Masterclass - Half Day (pm)
p This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectivel…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Work-Life Balance
pMany people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and…
Consultative Selling
p This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developin…
Developing Assertiveness Skills in the Public Sector
p Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pe…
Success in Leadership Motivation Skills
p An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution./p p CPD Valu…
Objection Handling Skills
p Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good ans…
Emotional Intelligence for Managers
p 90% of high achievers have high Emotional Intelligence (EI)./p p EI is recognised as the most significant contributor to business success…
Masterclass in Managing Your Time More Effectively - Half Day (pm)
pThis half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as…
Introduction to HR Skills
p This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It wil…
Customer Satisfaction as a Selling Tool
p This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Del…
How to Write Winning Tenders
p Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that…
Performance Review Skills
p The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives ndash; a…
Influencing Skills
p This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their p…