Ptp Training and Marketing Ltd: 209 products
Maximising Performance by Influencing and Persuading
p An old saying, but true: gt;em ldquo;Do what yoursquo;ve always done and yoursquo;ll get what yoursquo;ve always got!rdquo; /em/p p Have …
Strengthening your Well-Being to Improve Performance in the Workplace
p We all suffer personal setbacks and have days (weeks, maybe?) when it#39;s hard to cope at work and keep yourself together. As difficult …
Team Building
pThis team building course deals with those aspects which encourage team players to work well together through practical sessions which hig…
Customer Excellence for Finance Staff
p This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver…
One-To-One and Small Group Training
p In todayrsquo;s workplace itrsquo;s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore…
Managing the Training Function
p It is too easy for a training function to be ignored. This can happen when the function sees itself as the ldquo;professionalsrdquo;, but…
Delivering Excellence Via Email - Half Day (am)
p This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do#39;s and dont#39;s tha…
Sales - An Introduction
p Sales has been a popular career choice over the years for well known reasons. And for those that do ldquo;make itrdquo; in sales, the rew…
How to Be Great at Telephone Cold Calling - Half Day (am)
p This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be m…
Recruiting the Best People
p This course is designed to provide delegates with the competence and confidence to recruit and select suitable staff./p p This Recruiting…
The Client Meeting - Face to Face Selling
p Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and …
Performance Management
p The skills needed to manage employees performance should be part of every manager#39;s repertoire. Unfortunately, most managers are expec…
The Effective Administrator
p This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with lsquo;what good lo…
Introduction to Management and Supervisory Skills
p This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibil…
Stress Busters - Half Day (pm)
pThis course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful …