Ptp Training and Marketing Ltd: 209 products
Succession Planning Masterclass
p This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to delive…
Managing People on Projects
p Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project …
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Communicating Effectively - Half Day (am)
p This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It w…
Appraising Performance Effectively
p This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear proc…
Project Management
p Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business.nbsp; …
Developing Your PA Potential to Ensure Success
p The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA s…
Dealing with Incoming Calls Positively
p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…
Self-Discipline and Emotional Control in the Workplace
p Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you e…
Sales - An Introduction
p Sales has been a popular career choice over the years for well known reasons. And for those that do ldquo;make itrdquo; in sales, the rew…
Proof Reading
p The role of the proof-reader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone c…
Introduction to Buying
p This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. Th…
Essential Marketing Skills
p The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product …
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
Write to the Top! - Professional Report Writing
p This course will help delegates to be competent and confident in their written communication to senior management or important clients./p…