Ptp Training and Marketing Ltd: 209 products
Introduction to Green Office Management
p A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge d…
Personal Development for Professionals
p What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited …
Negotiation Skills for Buyers
p This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to tha…
Senior Management Skills
p This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It …
Masterclass in Management Skills - Half Day (am)
p This short course is designed to introduce delegates to the essential skills required for effective team management. The course defines t…
Confidence in Making Face to Face Cold Calls
p This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates a…
Advanced Customer Service for the Public Sector
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Dealing with Incoming Calls Positively
p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…
Motivational Management for the Public Sector
p An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector./p p …
Appraisee Training
p This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well an…
Planning Sales Activity to Help Meet Exceed Targets
p This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and r…
Finance For Non-Finance Managers
p Many business decisions are made which are based on, or have a major impact on, the finances. The aim of this one-day course is to provid…
Influencing Skills
p This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their p…
Managing Effective Meetings
p Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have …
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…