Ptp Training and Marketing Ltd: 209 products
Creativity and Innovation (1 day course)
p What is creativity and why is it important? Letrsquo;s start with the most common misconception, you do not have to be lsquo;off the wall…
Dealing with Incoming Calls Positively
p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…
Managing Remote Teams
p This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also ap…
Maximising Appointments on the Telephone
p This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those field…
Project Management
p Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business.nbsp; …
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
Managing Change
p At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately…
Advanced Selling Skills (2 day course)
p This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with particip…
Objection Handling Skills
p Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good ans…
Generating New Business by Telephone
p This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrati…
Self-Discipline and Emotional Control in the Workplace
p Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you e…
Managing Productive Meetings - Half Day (am)
p A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of …
Planning Prioritisation for the Busy Sales Person
p This course covers the importance of planning and prioritisation in the business environment. Personal time management and life managemen…
Selling Skills for Exhibitions
p Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhib…