Excellent Customer Care - Incoming Calls
Starting dates and places
Ptp Training and Marketing Ltd offers their products as a default in the following regions: Bristol, Edinburgh, Leeds, Leicester, London, Manchester, Nottingham
Description
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone./p p This customer care training course is available throughout the UK./p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/excellent-customer-care---incoming-calls-london"Excellent Customer Care - Incoming Calls London/abr / a href="/excellent-customer-care---incoming-calls-manchester"Excellent…Frequently asked questions
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.