Results Driven Group: 152 products
Business Skills for Administrators
How effective can you be?Overview: This course aims to give the busy administrator the skills to prioritise, organise and manage their work…
Dealing With Difficult Customers
This course gives you the core skills needed to deal with difficult customers. Overview: This course helps identify difficult personality t…
ILM Level 2 Qualifications in Team Leading
The ILM Level 2 Award in Team Leading and ILM Level 2 Certificate in Team Leading are qualifications specially designed to give practising …
PRINCE2 2009 Foundation and Practitioner
This combined 5 day course will give you the full Prince 2 Practitioner qualification. Overview: The Practitioner course will focus on equi…
Advanced Sales Training Strategies
It will change the way you sell for good.Overview: In today's business world the competitive advantage of technology and product difference…
Microsoft Outlook Advanced
Overview: Our Microsoft Outlook Advanced course offers the user an opportunity to enhance their use of Outlook by organising, filtering and…
Time Management & Delegation Skills
Talk yourself INTO business! Overview: Do you seem to have less and less time? Are your tasks piling up? Are you reactive rather than proac…
Advanced Telephone Prospecting
This programme will allow you to hone your skills further - giving you the edge needed to be more successful - remember the whole focus is …
Discipline & Grievance - The Fundamentals
Do you have the confidence to perform in this area?Getting it wrong can cost both the business and you. Overview: This one day course is pa…
Assertiveness
You can be positive by saying 'NO'. Overview: Do you always say what you want to?Do you always do what you want to? Or do you always take o…
Microsoft Access Advanced
Overview: Microsoft Access is used by all businesses to create customised systems for storing, processing and reporting information. Micros…
The Results Driven Performance Management Coaching Programme
"...Think it - Believe it - Do it..." Do you want to improve personal, bottom line and organisational performance? We will guarantee you a …
Professional Writing Skills
Do you have problems communicating via the written word? Overview: The aim of this one-day professional writing skills course is to help pa…
Coaching Skills
This effective one day workshop will give you the core skills needed to help the people in your business reach their goals through solution…
Emergency First Aid at Work Course (EFAW)
Course Aim: To give instruction in the procedures required in the event of person(s) taken ill or injured in the workplace. Overview: By th…