Results Driven Group: 152 products
Introduction to Account Management
This key course helps you develop that relationship further and win more business. Overview: Introduction to Account Management is a custom…
Essentials of Employment Law
Protect yourself and your organisation with an understanding of the practical implications of employment legislation. Overview: A lack of a…
Staff Appraisal & Retention
In todays increasingly complex world you need to be up to date if you are involved in staff appraisal and retention. Overview: Developing y…
Customer Service & Telephone Skills
Successful communication by telephone is the key to business success. We have run this programme with some of the biggest companies in the …
Environmental Awareness
The need for businesses to address environmental issues has never been greater Overview: Concerns about global warming, decline of natural …
NLP - 1 Day Course
Bringing about Positive Personal Change Overview: This is a day of introduction to the art and science of communication. NLP enables you to…
Telephone Skills
Talk yourself INTO business. Overview: Would you prefer not to use the phone? Are you a telephone reluctant? Marketing on the telephone is …
Microsoft Outlook Basic
Overview: Our Microsoft Outlook Basic course introduces you to the fundamental foundations of this personal business management programme b…
Customer Relationships Marketing (CRM)
Get it right and it can make you millions - get it wrong and it can close you down. Which way do you want to go? A well defined customer re…
Train the Trainer
As companies become more and more people orientated, the demand for quality training becomes greater. Develop your employees to their full …
Understanding Diversity
Changing cultures - understanding and interpreting actual needs is now key to any business. Overview: This course looks at the core skills …
ILM Level 6 Award in Management
Award - £410 per person plus VAT The ILM Level 6 Award in Management has been designed to provide practising or potential senior managers w…
First Aid at Work Refresher
Course Aim: To refresh candidates in the procedures required in the event of person(s) taken ill or injured in the workplace. Overview: By …
Managing Groups & Teams
For effective team leadership, it is fundamental that we understand the theory needed for successOverview: This course is designed to help …
First Aid at Work
Course Aim: To give instruction in the procedures required in the event of person(s) taken ill or injured in the workplace Overview: By the…