Assertiveness
You can be positive by saying 'NO'.
Overview:
Do you always say what you want to?Do you always do what you want to? Or do you always take on the jobs everyone wants to offload? Does embarrassment get in the way?
Assertiveness training is about boosting your self-esteem and building personal confidence. It is also about listening and responding to the needs of others without neglecting your own interests or compromising your principles.
This course will explore the definition of Assertiveness and Communication using the correct style.
Suitable for:
Anyone wishing to improve their assertiveness skills in the workplace.
The Programme Topic Areas are:
- What is assertiveness?
- Passive or aggres…
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
You can be positive by saying 'NO'.
Overview:
Do you always say what you want to?Do you always do what you
want to? Or do you always take on the jobs everyone wants to
offload? Does embarrassment get in the way?
Assertiveness training is about boosting your self-esteem and
building personal confidence. It is also about listening and
responding to the needs of others without neglecting your own
interests or compromising your principles.
This course will explore the definition of Assertiveness and
Communication using the correct style.
Suitable for:
Anyone wishing to improve their assertiveness skills in the
workplace.
The Programme Topic Areas are:
- What is assertiveness?
- Passive or aggressive?
- Your experiences to date
- Your right to say no
- How do we communicate?
- Attitude & body language
- Your style
- Your own plan and to do tasks
- Have fun, enjoy and be successful!
- Summary & action plans agreed
"Highlighted some aspects of my behaviour I was unaware that needed changing. I can now make appropriate changes."
PA to Directors – Engineering Company
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
