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Results Driven Group: 152 products

The company was founded by Chris Goodwin. The business idea came from Chris's understanding of both the private and public sector and the needs of his existing clients, which was far wider than he could provide personally. He did not want to fall into the trap of 'trying to do everything' so he set about forming alliances with a number of experts in their fields. The name 'Results Driven Group' wa…

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Call Centre Achieving Best Practice

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This course will give operatives greater confidence when taking incoming calls and develop consistent telephone 'etiquette' when answering,…

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ILM Level 5 Award in Leadership & Management Skills

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The ILM Level 5 Award in Leadership & Management Skills has been developed for experienced Managers. The six mandatory workshops are delive…

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Customer Care Excellence for Finance Staff

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Finance staff will achieve a greater understanding of the customers needs and how they rate customer excellence. They will also understand …

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Microsoft Excel Intermediate

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Overview: Microsoft Excel is a spreadsheet application that features calculation, graphing tools, pivot tables and a macro programming lang…

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5S Training - Lean Manufacturing House Keeping

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5S training leads to a cleaner, safer and more orderly work environment where the layout facilitates effective working methodsOverview: 5S …

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Managing Change

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We cant ignore it - it won't go away - we have to learn to deal with it everyday. This workshop will show you how to deal with change as an…

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Influencing Skills

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Strategy - planning, tactics and persuasion are the core skills needed here. Overview: This influencing skills course focuses on the delega…

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ILM Level 7 Qualifications in Management Consultancy

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These qualifications are ideal for experienced management consultants, and focus on developing effective relationships with clients, as wel…

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Personal Presentation

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Impact & Presence when you need to impress... Are you confident all the time? Do you sell yourself effectively? If not, this workshop is a …

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Interpersonal Skills Training

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Overview: Can you try and remember back to the last time you met someone you thought was a really good communicator? Was it something about…

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Confidence at Work

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50 techniques for building supreme self-confidence.Overview: What gives some people supreme self-confidence? How do they manage to deal wit…

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Delegation & Empowerment

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Do your teams do what you ask of them at all times? If not, this one day workshop is a must as it will free up your time and help create an…

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First Aid Annual Update Course

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Course Aim: To give refresher training in the procedures required in the event of person(s) taken ill or injured in the workplace. Overview…

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ILM Level 7 Diploma in Strategic Leadership & Executive Management

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£2,130 per person plus VAT The ILM Level 7 Diploma in Strategic Leadership and Executive Management has been specially designed to give pra…

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Effective Credit Control

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Learn techniques to turn debt in cash. Overview: This one-day course provides delegates with a practical insight into commercial credit con…