Front of House Customer Service Skills
Starting dates and places
Description
Who is this course for?The course is to help encourage learners to learn, develop and practise basic catering and food safety skills required for employment and/or career progression in the hospitality and catering sectors.
What will I do on the course?
You will complete three mandatory units: Customer Service in the Hospitality Industry Front Office Operations Introduction to the Hospitality IndustryWhat qualifications do I need?
No official requirements - entry will be by interview.When does the course start?
23rd January 2014Where is it held?
Tamworth CampusHow long does the course last?
20 weeks over 3 hours per weekWhat does it cost?
Please enquireWhat could I do after completin…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
The course is to help encourage learners to learn, develop and practise basic catering and food safety skills required for employment and/or career progression in the hospitality and catering sectors.
What will I do on the course?
You will complete three mandatory units: Customer Service in the Hospitality Industry Front Office Operations Introduction to the Hospitality IndustryWhat qualifications do I need?
No official requirements - entry will be by interview.When does the course start?
23rd January 2014Where is it held?
Tamworth CampusHow long does the course last?
20 weeks over 3 hours per weekWhat does it cost?
Please enquireWhat could I do after completing the course?
VRQ 1 or 2 Catering qualificationHow will I be assessed?
There are various methods of assessment - such as: Written question & answer test Practical demonstration Role play/simulation Oral question and answer Written description Reflective log/diary Group discussionWhat equipment will I need?
You will require stationery, ie pens, paper etc.Are there any additional costs?
There are no additional costs.Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.