Front of House Customer Service Skills

Total time

Front of House Customer Service Skills

Southern Staffordshire College
Logo Southern Staffordshire College

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Starting dates and places

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Description

Who is this course for?

The course is to help encourage learners to learn, develop and practise basic catering and food safety skills required for employment and/or career progression in the hospitality and catering sectors.

What will I do on the course?

You will complete three mandatory units: Customer Service in the Hospitality Industry Front Office Operations Introduction to the Hospitality Industry

What qualifications do I need?

No official requirements - entry will be by interview.

When does the course start?

23rd January 2014

Where is it held?

Tamworth Campus

How long does the course last?

20 weeks over 3 hours per week

What does it cost?

Please enquire

What could I do after completin…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Who is this course for?

The course is to help encourage learners to learn, develop and practise basic catering and food safety skills required for employment and/or career progression in the hospitality and catering sectors.

What will I do on the course?

You will complete three mandatory units: Customer Service in the Hospitality Industry Front Office Operations Introduction to the Hospitality Industry

What qualifications do I need?

No official requirements - entry will be by interview.

When does the course start?

23rd January 2014

Where is it held?

Tamworth Campus

How long does the course last?

20 weeks over 3 hours per week

What does it cost?

Please enquire

What could I do after completing the course?

VRQ 1 or 2 Catering qualification

How will I be assessed?

There are various methods of assessment - such as: Written question & answer test Practical demonstration Role play/simulation Oral question and answer Written description Reflective log/diary Group discussion

What equipment will I need?

You will require stationery, ie pens, paper etc.

Are there any additional costs?

There are no additional costs.
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.