193 Customer Service / Care Training Courses
See also: Planning, Public speaking & presentation, Building / Construction, Customer complaint handling, and Palliative Care.
Customer Care Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Outstanding Customer Service Skills
Training Description An intensive, practical and activity-based programme building the delegateFront line staff that wish to give their cus…
Customer Service Training
Delivering exceptional service1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your peop…
Customer Service by Telephone Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Telephone Skills And Customer Service
Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…
Customer Service Skills for Front-Line Staff
Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …
Customer Service Skills Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Excellent Customer Care - Incoming Calls
It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention…
Advanced Customer Service for the Public Sector
Training Description An inspirational and interactive course that teaches advanced customer service skills that create a pro-active custome…
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Training Description An inspirational and interactive course that teaches advanced customer service skills that create a pro-active custome…
Customer Care
Training Description This practical and interactive customer care course provides an overview of the personal and professional skills for s…
Leading & Managing Quality Customer Service
The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…
How to Ask Powerful, Emotionally Engaging Questions
In this “Art of Questioning: Learn How to Ask Questions” sales webinar, Jeffrey Gitomer and Andy Horner reveal that all questions are not c…
Customer Service Training
This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…
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