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198 Customer Service / Care Training Courses

See also: Public speaking & presentation, Customer complaint handling, Building / Construction, Planning, and Palliative Care.

See also: Public speaking & presentation, Customer complaint handling, and Building / Construction.

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Customer Service Skills for Front-Line Staff

Logo Spearhead Training Ltd
placeN/A

Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …

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Customer Service Skills Training

Logo Spearhead Training Ltd
placeN/A

A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Telephone Skills And Customer Service

Logo Spearhead Training Ltd
placeN/A

Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…

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Customer Care Training

Logo Spearhead Training Ltd
placeN/A

A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Customer Service Excellence using NLP

Logo The Business NLP Academy

What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…

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Excellent Customer Care - Incoming Calls

Logo Ptp Training and Marketing Ltd
placeThursday 20 August 2020 in Leeds and 11 other dates

p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…

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Customer Care

Logo Ptp Training and Marketing Ltd
placeTuesday 11 August 2020 in Leeds and 5 other dates

p This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often…

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Customer Service by Telephone Training

Logo Spearhead Training Ltd
placeN/A

A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Advanced Customer Service for the Public Sector

Logo Ptp Training and Marketing Ltd
placeTuesday 08 September 2020 in Edinburgh and 2 other dates

p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…

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Outstanding Customer Service Skills

Logo Ptp Training and Marketing Ltd
placeMonday 10 August 2020 in Manchester and 6 other dates

p An intensive, practical and activity-based programme building the delegate#39;s knowledge, skills and the will to support customers, ulti…

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Customer Care - Incoming and Outgoing Calls

Logo Ptp Training and Marketing Ltd
placeFriday 28 August 2020 in Bristol (Clifton) and 9 other dates

p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…

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Customer Service Training

Logo Spearhead Training Ltd
placeN/A

Delivering exceptional service1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your peop…

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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

Logo Ptp Training and Marketing Ltd
placeWednesday 09 September 2020 in Edinburgh and 2 other dates

p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…

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Leading & Managing Quality Customer Service

Logo ProSeminar

The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…

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Conversation Design: writing for chatbots (Digital Transformation / Customer Service)

Logo Robocopy Conversational Academy

The Conversation Design course is entirely online and self-paced. You decide how much time you wish to spend on it. On average, our partici…