187 Customer Service / Care Training Courses
See also: Planning, Public speaking & presentation, Building / Construction, Customer complaint handling, and Palliative Care.
See also: Planning, Public speaking & presentation, and Building / Construction.
Customer Care Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Telephone Skills And Customer Service
Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…
Customer Service Training
Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…
Customer Service by Telephone Training
Programme Contents Customer Care Standards- What are they?- How do you measure up?Understanding the needs of callersCommunicating by Telepho…
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Customer Service Skills for Front-Line Staff
Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …
Customer Service Skills Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Leading & Managing Quality Customer Service
The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…
Customer Service Training
This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…
How to Ask Powerful, Emotionally Engaging Questions
In this “Art of Questioning: Learn How to Ask Questions” sales webinar, Jeffrey Gitomer and Andy Horner reveal that all questions are not c…
Customer Service NVQ Level 2
This qualification is designed for learners in a customer service role such as a Receptionist, Bank/Building Society Customer Adviser or Ca…
Customer Service NVQ Level 4 OCR
Customer Service NVQ Level 4 Awarding Body OCR Course Details If you are working in a senior position within an organisation that treats cu…
Training for Employment - Introduction to Retail & Customer Service
Would you like to update your skills or retrain in a new area?We may be able to help you get the skills you need with a short, tailored tra…
Advanced Apprenticeship in Customer Service Level 3
The advanced apprenticeship allows you to study towards a recognised qualification whilst in an employed position. It is suitable for those…
Certificate for Introduction to Customer Service (Entry 3)
Is this course for me?This course is designed as an introduction to the skills needed for effective customer service, you will also study e…
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