192 Customer Service / Care Training Courses
See also: Public speaking & presentation, Customer complaint handling, Building / Construction, Planning, and Palliative Care.
See also: Public speaking & presentation, Customer complaint handling, and Building / Construction.
Customer Service Skills for Front-Line Staff
Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …
Customer Service Skills Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Telephone Skills And Customer Service
Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…
Customer Care Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Customer Care - Incoming and Outgoing Calls
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
Advanced Customer Service for the Public Sector
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Customer Care
p This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often…
Customer Service Training
Delivering exceptional service1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your peop…
Outstanding Customer Service Skills
p An intensive, practical and activity-based programme building the delegate#39;s knowledge, skills and the will to support customers, ulti…
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Customer Service by Telephone Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Leading & Managing Quality Customer Service
The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…
Conversation Design: writing for chatbots (Digital Transformation / Customer Service)
The Conversation Design course is entirely online and self-paced. You decide how much time you wish to spend on it. On average, our partici…
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