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Reviews and participants

More than 3,000 independent reviews help you choose the best provider.

193 Customer Service / Care Training Courses

See also: Planning, Public speaking & presentation, Building / Construction, Customer complaint handling, and Palliative Care.

See also: Planning, Public speaking & presentation, and Building / Construction.

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Customer Care Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Outstanding Customer Service Skills

Logo Ptp Training and Marketing Ltd
date_rangeFriday 24 May 2019 in Bristol (Clifton) and 9 other dates

An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…

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Customer Care - Incoming and Outgoing Calls

Logo Ptp Training and Marketing Ltd
date_rangeThursday 06 June 2019 in London and 15 other dates

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …

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Telephone Skills And Customer Service

Logo Spearhead Training Ltd
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Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…

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Customer Service Training

Logo Spearhead Training Ltd
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Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…

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Customer Service by Telephone Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Customer Service Excellence using NLP

Logo The Business NLP Academy

What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…

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Customer Service Skills for Front-Line Staff

Logo Spearhead Training Ltd
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Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …

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Customer Service Skills Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Excellent Customer Care - Incoming Calls

Logo Ptp Training and Marketing Ltd
date_rangeWednesday 05 June 2019 in Birmingham (Temple Street) and 15 other dates

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional…

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Advanced Customer Service for the Public Sector

Logo Ptp Training and Marketing Ltd
date_rangeMonday 17 June 2019 in Manchester and 7 other dates

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

Logo Ptp Training and Marketing Ltd
date_rangeThursday 06 June 2019 in London and 8 other dates

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

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Customer Care

Logo Ptp Training and Marketing Ltd
date_rangeMonday 03 June 2019 in Bristol (Clifton) and 8 other dates

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often t…

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Leading & Managing Quality Customer Service

Logo ProSeminar

The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…

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How to Ask Powerful, Emotionally Engaging Questions

Logo Udemy

In this “Art of Questioning: Learn How to Ask Questions” sales webinar, Jeffrey Gitomer and Andy Horner reveal that all questions are not c…