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88 Customer complaint handling Training Courses

See also: Public speaking & presentation, Listening Skills, Palliative Care, Communication Skills, Customer Service / Care, and Building / Construction.

See also: Public speaking & presentation, Listening Skills, and Palliative Care.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
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How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "P…

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Chairing Meetings Training

Logo Spearhead Training Ltd
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This practical course provides all the essential skills and techniques needed for running effective meetings. Programme Contents Bad Meeting…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
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professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your …

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Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

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Managing Meetings Training

Logo Spearhead Training Ltd
placeN/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Effective Meetings Training

Logo Spearhead Training Ltd
placeN/A

And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are al…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…

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BTEC Award in Customer Service

Logo Birmingham metropolitan college

Course content •Describe how to deliver good customer service to different types of customers •Describe organisational customer service poli…

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Customer Service Intermediate Apprenticeship

Logo Kingston Maurward College

Course Content The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and pre…

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Customer Service on The Telephone (Skills Course)

Logo Elearn UK

The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better custom…

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Mediation Skills Overview

Logo Steve Hindmarsh Ltd Mediation Training & Services

The Mediation Skills course gives a working grasp of the challenges of mediating conflict. Providing answers to questions on impartiality, …

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NCFE Retail Knowledge Level 2 Certificate

Logo UK Open College

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…

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Customer Care (including Telephone Skills)

Logo Blackburn College

Some of the following topics are covered: Understand the importance of delivering exceptional Customer Service - Understanding reasons for s…

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Customer Service Excellence

Logo Reed Learning
placeBirmingham and London

Course overview Who is it for? For customer-facing front-line and support staff, whose actions can have a significant impact on their compa…