93 Customer complaint handling Training Courses

See also: Public speaking & presentation, Communication Skills, Customer Service / Care, Building / Construction, Palliative Care, and Listening Skills.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
N/A

How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "Po…

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Chairing Meetings Training

Logo Spearhead Training Ltd
N/A

This practical course provides all the essential skills and techniques needed for running effective meetings. Programme Contents Bad Meeting…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
N/A

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

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Dealing with Incoming Calls Positively

Logo Ptp Training and Marketing Ltd
Edinburgh, Leeds and 5 other regions

To increase confidence in taking all incoming calls Understand the importance of customer care in a sales environment How to handle complain…

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Managing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Effective Meetings Training

Logo Spearhead Training Ltd
N/A

And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are al…

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Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…

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Customer Service Excellence

Logo Reed Learning
Birmingham and London

Course overview Who is it for? For customer-facing front-line and support staff, whose actions can have a significant impact on their compa…

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Executive Office Skills (Level 2)

Logo Learning At Home

Objectives: At the end of the course students will be able to: Introduce the benefits of good customer care Explore ways of handling complai…

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Mediation Skills Overview

Logo Steve Hindmarsh Ltd Mediation Training & Services

For anyone with responsibility for resolving issues at the earliest stage; team leaders, supervisors, line managers, reporting officers, HR …

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NCFE Retail Knowledge Level 2 Certificate

Logo UK Open College

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…

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Level 1 Retail Knowledge

Logo New College Nottingham

The course will consist of the following Business of Retail The range of jobs The supply chain Retail's contribution to the economy Ethical …

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Customer Service Intermediate Apprenticeship

Logo Kingston Maurward College

Course Content The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and pre…