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More than 41,000 training programmes and courses.

84 Customer complaint handling Training Courses

See also: Public speaking & presentation, Listening Skills, Palliative Care, Communication Skills, Customer Service / Care, and Building / Construction.

See also: Public speaking & presentation, Listening Skills, and Palliative Care.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
placeN/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
placeN/A

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your …

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Chairing Meetings Training

Logo Spearhead Training Ltd
placeN/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Secretary PA Diploma

Logo Souters Training

Course ObjectiveParticpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary. Co…

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Managing Meetings Training

Logo Spearhead Training Ltd
placeN/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Effective Meetings Training

Logo Spearhead Training Ltd
placeN/A

"Poorly planned" "Too long" "Badly run" meetings are all common complaints. Such meetings cost hours of time that could be used more effecti…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and d…

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Advanced Apprenticeship in Customer Service Level 3

Logo West Nottinghamshire College

During your advanced apprenticeship you will: Demonstrate an understanding of customer service Demonstrate understanding of the rules that i…

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Winning Telephone Sales

Logo Maguire Training

Course Overview: Establishing the right time to talk Planning your call Opening the sale Structure of a telephone sales call Identifying cus…

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Customer Service Intermediate Apprenticeship

Logo Kingston Maurward College

A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environmen…

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Customer Service on The Telephone (Skills Course)

Logo Elearn UK

At the end of this course delegates will be able to:- improve customer self esteem describe and use techniques for good telephone communicat…

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Mediation Skills Overview

Logo Steve Hindmarsh Ltd Mediation Training & Services

The Mediation Skills course gives a working grasp of the challenges of mediating conflict. Providing answers to questions on impartiality, …

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BTEC Award in Customer Service

Logo Birmingham metropolitan college

Course content •Describe how to deliver good customer service to different types of customers •Describe organisational customer service poli…

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Customer Service Excellence

Logo Reed Learning
placeBirmingham and London

Course overview Who is it for? For customer-facing front-line and support staff, whose actions can have a significant impact on their compa…