93 Customer complaint handling Training Courses

See also: Public speaking & presentation, Communication Skills, Customer Service / Care, Building / Construction, Palliative Care, and Listening Skills.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
N/A

How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "P…

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Dealing with Incoming Calls Positively

Logo Ptp Training and Marketing Ltd
Bristol, Edinburgh and 5 other regions

To increase confidence in taking all incoming calls Understand the importance of customer care in a sales environment How to handle complain…

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Chairing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
N/A

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

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Effective Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly planned" "Too long" "Badly run" meetings are all common complaints. Such meetings cost hours of time that could be used more effecti…

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Managing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Secretary PA Diploma

Logo Souters Training

Course ObjectiveParticpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary. Co…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…

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NCFE Retail Knowledge Level 2 Certificate

Logo UK Open College

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…

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Executive Office Skills (Level 2)

Logo Learning At Home

Executive Office Skills (Level 2) This programme is designed for senior office staff who wish to be able to manage office operations effect…

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Customer Care

Logo Learning At Home

develop a complaints handling procedure that strengthens the bond between your business and your customers. Key Topics Module 1 - Why Your B…

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Customer Relations (Level 2)

Logo Learning At Home

Objectives:- At the end of the course you will be able to: Understand the need for customer care skills Identify strengths and weaknesses in…

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Executive Office Skills Course NCFE (Level 2 Award)

Logo eDistance Learning

Executive Office Skills Course NCFE (Level 2 Award) A distance learning course is the ideal way to gain a Executive Office Skills certifica…

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Level 1 Retail Knowledge

Logo New College Nottingham

The course will consist of the following Business of Retail The range of jobs The supply chain Retail's contribution to the economy Ethical …

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