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Also for your organisation

Volume discount, in-house training, and social learning with your colleagues.

95 Customer complaint handling Training Courses

See also: Public speaking & presentation, Listening Skills, Palliative Care, Communication Skills, Customer Service / Care, and Building / Construction.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
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How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "Po…

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Chairing Meetings Training

Logo Spearhead Training Ltd
N/A

This practical course provides all the essential skills and techniques needed for running effective meetings. Programme Contents Bad Meeting…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
N/A

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

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Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

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Effective Meetings Training

Logo Spearhead Training Ltd
N/A

And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are al…

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Managing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and d…

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Winning Telephone Sales

Logo Maguire Training

Selling using the telephone presents a number of challenges and situations that requires a high degree of skill to overcome effectively. Th…

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Customer Care (including Telephone Skills)

Logo Blackburn College

Who is the course for? This one day workshop is aimed at front line staff dealing with internal and external customers. What will I study? S…

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Advanced Apprenticeship in Customer Service Level 3

Logo West Nottinghamshire College

During your advanced apprenticeship you will: Demonstrate an understanding of customer service Demonstrate understanding of the rules that i…

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NCFE Retail Knowledge Level 2 Certificate

Logo UK Open College

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how retai…

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City & Guilds Level 5 Diploma in Leadership for Children's Care, Learning and Development (Management) (Wales and Northern Ireland) (Year 1…

Logo Northern Regional College

Course Content Year 1 modules* (Subject to change) Group A modules (64 credits): • Manage Physical resources • Develop procedures and practi…

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Executive Office Skills (Level 2)

Logo Learning At Home

Objectives: At the end of the course students will be able to: Introduce the benefits of good customer care Explore ways of handling complai…

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Customer Care

Logo Learning At Home

Customer Care This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in…