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Edutrends Statistics

  • 94 Courses
  • 46 Training Providers
  • £1.- - £1,990.-Price range

94 Customer complaint handling Training Courses

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how retai…

To increase confidence in taking all incoming calls Understand the importance of customer care in a sales environment How to handle complain…

Mandatory units -18 Credits Business - 9 Credits Business structures and functions Legislative issues Health and safety risk assessments Bus…

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

The Complaints Mediation course is for organisations or individuals wanting to offer mediation as part of their complaints procedures. The c…

If you are responsible for dealing with customer complaints (internal or external), then this course is for you. It will show you how to man…

During this program, you'll learn why an organization should seek customer complaints, and learn appropriate customer service responses. You…

This course is a stand-alone NVQ Level 3 in Occupational H&S and is for people who are responsible for investigating incidents and complaint…

Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and d…

Measure the benefits of handling complaints effectively. Analyse the complaint handling process within your unit. Anticipate and plan for co…

Measure the benefits of handling complaints effectively. Analyse the complaint handling process within your unit. Anticipate and plan for co…

The course provides training for individuals who are responsible for handling customer complaints and/or front-line staff who may one day be…

Overview Course duration: 1 day.This course will enable you to understand the root cause of customer complaints, manage customers expectatio…

This Level 3 qualification in Customer Service will give you additional skills, some of the topics covered will include organising the deliv…

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