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Edutrends Statistics

  • 93 Courses
  • 47 Training Providers
  • £1.- - £1,990.-Price range

93 Customer complaint handling Training Courses

in London

Workplace investigations into complaints relating to – or raised by - employees are very important.  Employment Tribunals expect investigati…

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"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

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"Poorly planned" "Too long" "Badly run" meetings are all common complaints. Such meetings cost hours of time that could be used more effecti…

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"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

Edinburgh, Leeds and 5 other regions

To increase confidence in taking all incoming calls Understand the importance of customer care in a sales environment How to handle complain…

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"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

The Complaints Mediation course is for organisations or individuals wanting to offer mediation as part of their complaints procedures. The c…

During this program, you'll learn why an organization should seek customer complaints, and learn appropriate customer service responses. You…

If you are responsible for dealing with customer complaints (internal or external), then this course is for you. It will show you how to man…

This course is a stand-alone NVQ Level 3 in Occupational H&S and is for people who are responsible for investigating incidents and complaint…

Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and d…

Measure the benefits of handling complaints effectively. Analyse the complaint handling process within your unit. Anticipate and plan for co…

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