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Also for your organisation

Volume discount, in-house training, and social learning with your colleagues.

92 Customer complaint handling Training Courses

See also: Public speaking & presentation, Listening Skills, Palliative Care, Communication Skills, Customer Service / Care, and Building / Construction.

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Effective Meetings Workshop

Logo Spearhead Training Ltd
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How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "Po…

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Chairing Meetings Training

Logo Spearhead Training Ltd
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This practical course provides all the essential skills and techniques needed for running effective meetings. Programme Contents Bad Meeting…

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Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
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professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

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Effective Meetings Training

Logo Spearhead Training Ltd
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And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are al…

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Managing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

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Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

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How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

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Customer Service Training

Logo Udemy

This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…

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Customer Care (including Telephone Skills)

Logo Blackburn College

Some of the following topics are covered: Understand the importance of delivering exceptional Customer Service - Understanding reasons for s…

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Customer Care

Logo Learning At Home

Customer Care This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in…

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Customer Service - Level 2

Logo Kingston Maurward College

Qualification City and Guilds Level 2 NVQ Certificate in Customer Service (QCF) Course Content The qualification comprises a wide range of u…

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Mediation Skills Overview

Logo Steve Hindmarsh Ltd Mediation Training & Services

For anyone with responsibility for resolving issues at the earliest stage; team leaders, supervisors, line managers, reporting officers, HR …

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Level 1 Retail Knowledge

Logo New College Nottingham

The course will consist of the following Business of Retail The range of jobs The supply chain Retail's contribution to the economy Ethical…

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Advanced Apprenticeship in Customer Service Level 3

Logo West Nottinghamshire College

During your advanced apprenticeship you will: Demonstrate an understanding of customer service Demonstrate understanding of the rules that i…

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Customer Service Intermediate Apprenticeship

Logo Kingston Maurward College

Course Content The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and pre…