event_available

Directly bookable

Ready to learn? Directly book courses!

85 Customer complaint handling Training Courses

See also: Public speaking & presentation, Listening Skills, Palliative Care, Communication Skills, Customer Service / Care, and Building / Construction.

check_box_outline_blank

Effective Meetings Workshop

Logo Spearhead Training Ltd
N/A

How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "Po…

check_box_outline_blank

Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
N/A

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…

check_box_outline_blank

Chairing Meetings Training

Logo Spearhead Training Ltd
N/A

This practical course provides all the essential skills and techniques needed for running effective meetings. Programme Contents Bad Meeting…

check_box_outline_blank

Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

check_box_outline_blank

Managing Meetings Training

Logo Spearhead Training Ltd
N/A

"Poorly Planned", "Too Long", "Badly Run" meetings are all common complaints. Such meetings cost hours of time that could be used more effec…

check_box_outline_blank

Effective Meetings Training

Logo Spearhead Training Ltd
N/A

And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are al…

check_box_outline_blank

How To Fire a CustoMonster

Logo Udemy

There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qu…

check_box_outline_blank

Customer Service Training

Logo Udemy

Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and d…

check_box_outline_blank

NCFE Retail Knowledge Level 2 Certificate

Logo UK Open College

Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…

check_box_outline_blank

Advanced Apprenticeship in Customer Service Level 3

Logo West Nottinghamshire College

The advanced apprenticeship allows you to study towards a recognised qualification whilst in an employed position. It is suitable for those…

check_box_outline_blank

Customer Service Intermediate Apprenticeship

Logo Kingston Maurward College

Course Content The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and pre…

check_box_outline_blank

Winning Telephone Sales

Logo Maguire Training

Course Overview: Establishing the right time to talk Planning your call Opening the sale Structure of a telephone sales call Identifying cus…

check_box_outline_blank

Customer Service on The Telephone (Skills Course)

Logo Elearn UK

The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better custom…

check_box_outline_blank

BTEC Award in Customer Service

Logo Birmingham metropolitan college

Course content •Describe how to deliver good customer service to different types of customers •Describe organisational customer service poli…

check_box_outline_blank

Customer Service Excellence

Logo Reed Learning
Birmingham and London

Knowledge of how to create a positively memorable service experience Ways to manage customers' expectations and where possible to exceed the…