Telesales - Breaking the Barrier

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Telesales - Breaking the Barrier

GBC Learning & Development
Logo GBC Learning & Development

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GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster

Description

This course is highly interactive and participative with a small group  and experienced trainer.

Duration: One day

Suitable for: All sales people who need to interest new customers in their product or service by telephone, and who need to secure greater success, while enjoying more effective contact with prospects and clients. Those who want to refocus on up to date techniques, develop the right mental approach and reap the rewards of improved conversion rates! The day acts as an introduction or a refresher to building sales and relationships by phone.

Objectives: By the end of the course you will have gained the skills and confidence to:

  • Prepare and open the call to gain your subject's attention
  • Deal with gatekeepers or secretaries and get them on your side
  • Ask the right questi…

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Frequently asked questions

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This course is highly interactive and participative with a small group  and experienced trainer.

Duration: One day

Suitable for: All sales people who need to interest new customers in their product or service by telephone, and who need to secure greater success, while enjoying more effective contact with prospects and clients. Those who want to refocus on up to date techniques, develop the right mental approach and reap the rewards of improved conversion rates! The day acts as an introduction or a refresher to building sales and relationships by phone.

Objectives: By the end of the course you will have gained the skills and confidence to:

  • Prepare and open the call to gain your subject's attention
  • Deal with gatekeepers or secretaries and get them on your side
  • Ask the right questions to build and maintain interest
  • Build the levels of desire to achieve your target outcome
  • Use your voice to maximum effect
  • Prepare for success and stay positive
  • Improve your conversion rates immediately
  • Effectively handle any doubts or objections
  • Close positively with agreed future action
  • Monitor results and re-direct your effort
  • How to build on your success

Locations: Guildford, Surrey & London

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.