Telesales - Breaking the Barrier
Starting dates and places
GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster
Description
This course is highly interactive and participative with a small group and experienced trainer.
Duration: One day
Suitable for: All sales people who need to interest new customers in their product or service by telephone, and who need to secure greater success, while enjoying more effective contact with prospects and clients. Those who want to refocus on up to date techniques, develop the right mental approach and reap the rewards of improved conversion rates! The day acts as an introduction or a refresher to building sales and relationships by phone.
Objectives: By the end of the course you will have gained the skills and confidence to:
- Prepare and open the call to gain your subject's attention
- Deal with gatekeepers or secretaries and get them on your side
- Ask the right questi…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is highly interactive and participative with a small group and experienced trainer.
Duration: One day
Suitable for: All sales people who need to interest new customers in their product or service by telephone, and who need to secure greater success, while enjoying more effective contact with prospects and clients. Those who want to refocus on up to date techniques, develop the right mental approach and reap the rewards of improved conversion rates! The day acts as an introduction or a refresher to building sales and relationships by phone.
Objectives: By the end of the course you will have gained the skills and confidence to:
- Prepare and open the call to gain your subject's attention
- Deal with gatekeepers or secretaries and get them on your side
- Ask the right questions to build and maintain interest
- Build the levels of desire to achieve your target outcome
- Use your voice to maximum effect
- Prepare for success and stay positive
- Improve your conversion rates immediately
- Effectively handle any doubts or objections
- Close positively with agreed future action
- Monitor results and re-direct your effort
- How to build on your success
Locations: Guildford, Surrey & London
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.