Sales and Retail

Who is this course for? It is for learners who are over 19 years of age who want to work in the retail and sales sector. What qualifications or experience do I need ? It allows learners to learn, develop and practise the skills required for employment and/or career progression in the retail, sales or marketing sector. What will I study ? 1. Sales Understanding the sales environment Understanding sales techniques and processes Understanding legal, regulatory and ethical requirements in sales Principles of personal responsibilities and working in a business environment 2. Retail Understanding the business of retail Understanding customer service in the retail sector Understanding the retail selling process Understanding how individuals and teams contribute to the effectiveness of a retail business Will I need an interview ? Yes