Closing Incoming Calls Effectively
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Closing Incoming Calls Effectively
Starting dates and places
This product does not have fixed starting dates and/or places.
Description
How many calls get past you every day? When you said to yourself, I should have closed that one?
Overview:
This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to ask the right questions at the right time to ensure that the maximum result is achieved from each and every call. As with all courses of this type, a big emphasis is placed on role-playing to drive the point home.
Suitable for:
Anyone who receives incoming calls and wants to maximise sales opportunities.
The Programme Topic Areas are:
- Task 1: What do we hate about calling other companies?
- Incoming calls: the basics - first impressions, answering the te…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
How many calls get past you every day? When you said to
yourself, I should have closed that one?
Overview:
This course concentrates on incoming calls which potentially
could lead to new business. Delegates attending this course are
taught to ask the right questions at the right time to ensure that
the maximum result is achieved from each and every call. As with
all courses of this type, a big emphasis is placed on role-playing
to drive the point home.
Suitable for:
Anyone who receives incoming calls and wants to maximise sales
opportunities.
The Programme Topic Areas are:
- Task 1: What do we hate about calling other companies?
- Incoming calls: the basics - first impressions, answering the telephone, the correct vocabulary, keep In touch, details)
- Closing the sale - test close questions, over 20 types of close
- Task 2: What type of closer are you? - personal test
- Handling objections - pre-handling objections, dealing with the price objection effectively
- Summary & action plans agreed
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.