Customer Care - Incoming and Outgoing Calls
- Total time
Customer Care - Incoming and Outgoing Calls
Starting dates and places
Ptp Training and Marketing Ltd offers their products as a default in the following regions: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
Description
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light.
This customer care training course is available throughout the UK.
CPD Value 5.5 Hours
Course Locations
Customer Care - Incoming and Outgoing Calls London
Customer Care - Incoming and Outgoing …
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light.
This customer care training course is available throughout the UK.
CPD Value 5.5 Hours
Course Locations
Customer Care - Incoming and Outgoing Calls London
Customer Care - Incoming and Outgoing Calls Manchester
Customer Care - Incoming and Outgoing Calls Nottingham
Customer Care - Incoming and Outgoing Calls Birmingham
Customer Care - Incoming and Outgoing Calls Bristol
Customer Care - Incoming and Outgoing Calls Edinburgh
Customer Care - Incoming and Outgoing Calls Leeds
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.