Dealing with Incoming Calls Positively

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Dealing with Incoming Calls Positively

Ptp Training and Marketing Ltd
Logo Ptp Training and Marketing Ltd

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Ptp Training and Marketing Ltd offers their products as a default in the following regions: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Nottingham

Description

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.

This Dealing with Incoming Calls Positively course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Dealing with Incoming Calls Positively London
Dealing with Incoming Calls Positively Manchester
Dealing with Incoming Calls Positively Nottingham
Dealing with Incoming Calls Positively Birmingham
Dealing with Incoming Calls Positively Bristol
D…

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Didn't find what you were looking for? See also: Cloud Computing, Cisco, E-commerce, M&A (Mergers & Acquisitions), and CompTIA A+ / Network+ / Security+.

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.

This Dealing with Incoming Calls Positively course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Dealing with Incoming Calls Positively London
Dealing with Incoming Calls Positively Manchester
Dealing with Incoming Calls Positively Nottingham
Dealing with Incoming Calls Positively Birmingham
Dealing with Incoming Calls Positively Bristol
Dealing with Incoming Calls Positively Edinburgh
Dealing with Incoming Calls Positively Leeds

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