Call Centre - Achieving Best Practice

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Call Centre - Achieving Best Practice

Ptp Training and Marketing Ltd
Logo Ptp Training and Marketing Ltd

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Ptp Training and Marketing Ltd offers their products as a default in the following regions: Bristol, Edinburgh, Leeds, Leicester, London, Manchester, Nottingham

Description

p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light./p p This customer care training course is available throughout the UK./p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/call-centre---achieving-best-practice-london"Call Centre - Ac…

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p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light./p p This customer care training course is available throughout the UK./p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/call-centre---achieving-best-practice-london"Call Centre - Achieving Best Practice London/abr / a href="/call-centre---achieving-best-practice-manchester"Call Centre - Achieving Best Practice Manchester/abr / a href="/call-centre---achieving-best-practice-nottingham"Call Centre - Achieving Best Practice Nottingham/abr / a href="/call-centre---achieving-best-practice-birmingham"Call Centre - Achieving Best Practice Birmingham/abr / a href="/call-centre---achieving-best-practice-bristol"Call Centre - Achieving Best Practice Bristol/abr / a href="/call-centre---achieving-best-practice-edinburgh"Call Centre - Achieving Best Practice Edinburgh/abr / a href="/call-centre---achieving-best-practice-leeds"Call Centre - Achieving Best Practice Leeds/a/p

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