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44 Telephone Skills Training Courses

See also: Public speaking & presentation, Customer Service / Care, Listening Skills, Operator / Reception, and Palliative Care.

See also: Public speaking & presentation, Customer Service / Care, and Listening Skills.

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Telephone Techniques - Incoming & Outgoing Calls

Logo Ptp Training and Marketing Ltd
date_rangeWednesday 12 June 2019 in Leeds and 7 other dates

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Course Locations Telephone …

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Secretary PA Course

Logo Souters Training

Objective Provide the learner with a sound knowledge and practical ability to perform effectively in the job role of a PA or Secretary. A h…

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Telephone Skills And Customer Service

Logo Spearhead Training Ltd
placeN/A

Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…

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Customer Service Training

Logo Spearhead Training Ltd
placeN/A

Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…

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Customer Service by Telephone Training

Logo Spearhead Training Ltd
placeN/A

A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Secretary PA Course - Manchester

Logo Souters Training
placeManchester

Objective Provide the learner with a sound knowledge and practical ability to perform effectively in the job role of a PA or Secretary. A h…

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Answering the Telephone Training

Logo Spearhead Training Ltd
placeN/A

a one-day in-company workshop1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your peopl…

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Secretary PA Diploma

Logo Souters Training

The Course ends with"on the job" work simulation.Course Content Secretary/PA job role Diarising and administering meetings Effective busines…

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The Effective Administrator

Logo Ptp Training and Marketing Ltd
date_rangeThursday 13 June 2019 in Nottingham and 8 other dates

Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective com…

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Excellent Customer Care - Incoming Calls

Logo Ptp Training and Marketing Ltd
date_rangeWednesday 05 June 2019 in Birmingham (Temple Street) and 15 other dates

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional…

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Telephone Call Handling

Logo Spearhead Training Ltd
placeN/A

turning good morning into good business1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Customer Service on The Telephone (Skills Course)

Logo Elearn UK

At the end of this course delegates will be able to:- improve customer self esteem describe and use techniques for good telephone communicat…

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Customer Care (including Telephone Skills)

Logo Blackburn College

Who is the course for? This one day workshop is aimed at front line staff dealing with internal and external customers. What will I study? …

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Telephone Handling

Logo Reception Academy

This fantastic online training course on telephone handling is ideal for anyone that works in a service environment wanting to improve their…

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Medical & Clinical Admin Level 3 course

Logo UK Open College

This home learning course in medical & clinical administration is designed for people who wish to gain an accredited qualification to enabl…