Pet&r: 26 products
Pet&r stands for Personnel, Equality, Training & Recruitment and we are an independent HR consultancy, working nationally in the public, private and voluntary sectors. We offer a diverse range of courses and services which are tailored to the needs of the client and can be provided in-house or at suitable external venues depending on client needs.
Our philosophy is Practical Simplicity and all ou…
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Time Management
This course explores the pressures and demands on the leaders time from the team, the organisation, and themselves. This session helps lead…
£751 dayVocational
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The Mentoring Relationship
More and more people are recognising the value of mentoring in developing employees to achieve their full potential. This session looks at …
£751 dayVocational
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Customer Communication Skills
A telephone call, counter, or home visit is frequently the only or main contact a customer has with an organisation and how the enquiry is …
Vocational
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Chairing Meetings and Minute Taking
The world seems to run on meetings. The long term success of any organisation depends on how it decides matters and shares information, and…
Vocational
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Stress Management
We cannot guarantee that this course will leave you stress free, but it may give you some extra options, fresh perspectives, and new tools …
£751 dayVocational
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Conflict Resolution and Handling Workplace Violence
The world is not always a nice safe place where everyone agrees all the time, conflicts do occur and in extreme cases these can escalate in…
Vocational
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Delegation and Empowerment
Through delegation a leader can ensure that the right jobs get done by the right people, workload is fairly distributed, and individual str…
£751 dayVocational
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Leadership Styles
This course explores the role of the leader and the links to the team and the organisation. The session will look at leadership styles and …
£751 dayVocational
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Problem Solving
This course looks at techniques for analysing and solving practical problems at work. Several models and techniques will be offered to make…
£751 dayVocational
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Attention! Hot Topic 2 for in-house training- Can I Have a Word, Please?
No matter how big the company or how strong the team spirit, from time to time problems will develop between people at work. It may be put …
1 dayVocational
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Coaching Basics
This session looks at the pros and cons of coaching in relation to other forms of training to suit the needs and learning styles of individ…
£751 dayVocational
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Managing Change
The pace of change in organisations is increasing dramatically. Failure to change means failure to survive. A combination of approaches is …
£751 dayVocational
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Motivating to Perform
If you dont know the score it is hard to stay interested in the game. By the same token, if people dont get feedback on how they are perfor…
£751 dayVocational
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Performance, Service Delivery Improvement and Managing Change
In this competitive world it is vitally important for organisations to stand out from the crowd, making sure you deliver a consistently hig…
Vocational
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Event Management
Many administrators are now expected to book a variety of events from small meetings through training sessions to full scale exhibitions or…
Vocational