Customer Service - Level 2
- Level
Customer Service - Level 2
Starting dates and places
Description
This Customer Service qualification will give you a wide range of skills to help you deal with any situation in a customer service environment. Candidates need to be working in a customer service environment and keen to develop their skills.
Qualification
City and Guilds Level 2 NVQ Certificate in Customer Service (QCF)
Course Content
The qualification comprises a wide range of units for you to choose from including:
- Gaining skills and preparing for your customers
- Providing good customer service
- Giving a positive impression of your organisation
- Dealing with customer queries and resolving complaints.
Next Dates
Flexible
Initially, please contact the Course Tutor on 01305 215149 for furth…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This Customer Service qualification will give you a wide range of skills to help you deal with any situation in a customer service environment. Candidates need to be working in a customer service environment and keen to develop their skills.
Qualification
City and Guilds Level 2 NVQ Certificate in Customer Service (QCF)
Course Content
The qualification comprises a wide range of units for you to choose from including:
- Gaining skills and preparing for your customers
- Providing good customer service
- Giving a positive impression of your organisation
- Dealing with customer queries and resolving complaints.
Next Dates
Flexible
Initially, please contact the Course Tutor on 01305 215149 for further details.
Price
£799
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