Conflict Transformation

Product type

Conflict Transformation

Coursera (CC)
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Description

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.

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Didn't find what you were looking for? See also: Conflict Management, Leadership, Retail (Management), Interpersonal Skills, and Coach / Coaching.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.

Created by:  Emory University
  • Taught by:  Ellen Ott Marshall, Associate Professor of Christian Ethics and Conflict Transformation

    Candler School of Theology
Level Beginner Commitment 5 weeks of study, 2 hours/week Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.7 stars Average User Rating 4.7See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Emory University Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.

Syllabus


WEEK 1


Conflict As an Opportunity?
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.


7 videos, 4 readings, 1 practice quiz expand


  1. Video: Welcome and an Introduction to the Course
  2. Reading: Course Outline
  3. Reading: Grading and Assessment Information
  4. Discussion Prompt: Ponder the Past
  5. Reading: Fundamental Texts on Conflict Transformation
  6. Video: Conflict Transformation Introduced
  7. Video: Understanding Conflict
  8. Video: The Four Dimensions of Change
  9. Reading: Nested Theory and Nonviolent Resistance
  10. Video: Conflict Is a Nested Phenomenon
  11. Video: Constructive Change and Nonviolent Resistance
  12. Video: Week 1 Recap
  13. Practice Quiz: Practice

Graded: Conflict in the News

WEEK 2


Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.


6 videos, 3 readings, 1 practice quiz expand


  1. Reading: Discover Your Conflict Style
  2. Discussion Prompt: Ponder the Past
  3. Reading: Weekly Readings
  4. Video: Self-Assessment Overview
  5. Video: The Five Conflict Styles
  6. Video: Which Style Is Best for What Kind of Conflict?
  7. Video: The Brain's Response to Conflict
  8. Reading: Physical and Psychological Responses to Stress
  9. Video: The Body's Response to Conflict
  10. Video: Week 2 Recap
  11. Practice Quiz: Practice

Graded: Analyzing Your Conflict Style

WEEK 3


What in the World Is Going On? Analyzing Conflict
This module explores conflict analysis and three analysis tools.


6 videos, 3 readings, 1 practice quiz expand


  1. Discussion Prompt: Ponder the Past
  2. Reading: Weekly Readings
  3. Video: Analyzing Conflict Overview
  4. Reading: Case Study and Tools Handout
  5. Video: "Trouble at the Bus Stop"
  6. Video: The ABC Tool
  7. Video: The Onion Tool
  8. Video: The Tree Tool
  9. Video: Week 3 Recap
  10. Reading: Conflict Analysis Organizations, Resources, and Manuals
  11. Practice Quiz: Practice

Graded: Using a Conflict Tool

WEEK 4


Doing Well in the Middle
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.


7 videos, 2 readings, 1 practice quiz expand


  1. Discussion Prompt: Ponder the Past
  2. Reading: Weekly Readings
  3. Video: Engaging Conflict from a Middle Ground
  4. Reading: Mediation and Circle Process Handout
  5. Video: Phases of the Mediation Process
  6. Video: The Role of the Mediator
  7. Video: Mediation Demonstration
  8. Video: Defining a Circle Process
  9. Video: Elements of the Circle Process
  10. Video: Week 4 Recap
  11. Practice Quiz: Practice

Graded: Designing a Process

WEEK 5


No Easy Road: The Ongoing Work on Conflict Transformation
This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.


5 videos, 2 readings, 1 practice quiz expand


  1. Discussion Prompt: Ponder the Past
  2. Reading: Weekly Readings
  3. Video: Other Conflict Considerations
  4. Video: How to Deal with Conflict Erupting Out of Nowhere
  5. Video: How to Deal with Ongoing Conflict
  6. Video: Identifying Deeper Issues
  7. Video: Week 5 Recap
  8. Practice Quiz: Practice
  9. Reading: Bibliography

Graded: Dealing with Difficult Conflict
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