Conflict Management Training
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Conflict Management Training
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Starting dates and places
Corporate Coach Training offers this product as a default in the following regions: Bath, Birmingham, Bournemouth, Bradford, Bristol, Cambridge, Canterbury, Cardiff, Chester, Coventry, Derby, Durham, Gillingham, Gloucester, Hereford, Ipswich, Kingston, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, London, Manchester, N/A, Newcastle, Norwich, Nottingham, Oxford, Peterborough, Portsmouth, Preston, Reading, Ripon, Salford, Salisbury, Sheffield, St Albans, Stoke-on-Trent, Sunderland, Surrey, Sussex, Swansea, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York
Description
Conflict Management Training - 1 day course
This one-day training course in Conflict management is designed to teach you how to handle conflict situations and difficult people.
Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles.
The purpose of this training course is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. The training style is practical, interactive and keeps the delegates involved throughout the whole training.
Day One (Morning)
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Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Conflict Management Training - 1 day course
This one-day training course in Conflict management is designed to teach you how to handle conflict situations and difficult people.
Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles.
The purpose of this training course is to help managers interact
with people in such a way as to improve productivity and create a
good atmosphere. The training style is practical, interactive and
keeps the delegates involved throughout the whole training.
Day One (Morning)
Day One (Afternoon)
1. How can you get the best from yourself and others
2. How to set and achieve realistic goals
3. More accurate communication
4. Better listening skills
5. How to explain your ideas with more confidence
6. Distinguish between the cynic and the critic
1. Handling difficult people and conflict situations
2. Assertiveness
3. How to speak in factual language not emotional language
4. Distinguish reasons from excuses
5. When to compromise and when not to
6. How to distinguish between aggressive, passive and assertive
communication
The training is very interactive and
interesting
You will find these practical step-by-step methods
so helpful, you will want to use them immediately
on your return to work.
We offer professional development training courses, which give you practical skills for immediate use.
All our training courses include:
- Quality training, delivered by one of our experienced trainers.
- Lunch and refreshments.
- Training manual.
- Certificate of attendance.
- Access to the Corporate Coach post-course Portal, containing review of all the course material, newsletters and on-going support and encouragement.
- Three months free telephone coaching to answer any on-going questions.
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.