Customer Service (Videos): Exceeding Customer Expectations
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Customer Service (Videos): Exceeding Customer Expectations
Description
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer service culture within your organization. During this program, you'll learn how the service management model is used. You'll also learn how to assess where you are now in terms of customer service delivery. In addition, you'll learn how to track your customers' interactions with your company.Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Without a cohesive strategy, customer service is just a slogan or
platitude. Using a service management model, you can institute a
customer service culture within your organization. During this
program, you'll learn how the service management model is used.
You'll also learn how to assess where you are now in terms of
customer service delivery. In addition, you'll learn how to track
your customers' interactions with your company.
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.