Answering The Telephone

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Answering The Telephone

Spearhead Training Ltd
Logo Spearhead Training Ltd

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Description

Great training by our own quality tutors to improve performance...

Turning good morning into good business1 Day - Non Residential

Callers judge the professionalism of your organisation from their first contact with you. A well-handled phone call will convey the right image, and customers who are well handled will call again and bring you more business. This workshop is for every member of staff who uses the telephone for their day-to-day interaction with customers, suppliers or work colleagues. Delegates will learn the skills necessary to be effective on the telephone along with the key principles of giving good customer service.

No other telephone skills training course gives you more...

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Great training by our own quality tutors to improve performance...

Turning good morning into good business1 Day - Non Residential

Callers judge the professionalism of your organisation from their first contact with you. A well-handled phone call will convey the right image, and customers who are well handled will call again and bring you more business. This workshop is for every member of staff who uses the telephone for their day-to-day interaction with customers, suppliers or work colleagues. Delegates will learn the skills necessary to be effective on the telephone along with the key principles of giving good customer service.

No other telephone skills training course gives you more...

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.