Recruiting & Interviewing Using a Competency Approach (2 day course)

For HR professionals and managers

Overview:

Poor recruitment decisions can be very costly in terms of reduced productivity and quality, increased
customer complaints, wasted management time, low team morale and potential legal costs.

Suitable for:

Line Managers and HR Professionals who need to understand and plan a recruitment and selection process based on their organisations competency framework

The Programme Topic Areas are:

• Understand what competences are, their advantages and disadvantages
• The importance of recruiting for performance
• An overview of the recruitment process
• Legislation affecting recruitment and selection
• Competencies and competency frameworks
• Preparing a role profile
• Plan an objective, systematic recruitment and selection process based on competencies
• Designing and developing an effective well-structured competency based interview
• Practice effective competency based interviewing and receive constructive feedback
• Effective questioning of a candidate against agreed competencies
• Explain how data collected during a competency based interview is classified and evaluated so as to make effective and fair selection decisions
• Using STARs to capture and evaluate behavioural evidence
• Practice in competency based interviewing
• Summary & action plans agreed