Ptp Training and Marketing Ltd: 194 products
Customer Care - Incoming and Outgoing Calls
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…
Managing Your Green Policy Effectively
p A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions an…
The Green Worker
pA highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment./p pTh…
Project Management Masterclass - Half Day (am)
p This half-day course is designed for those who are increasingly undertaking project work in their job roles and have had no basic trainin…
Sales - An Introduction
p Sales has been a popular career choice over the years for well known reasons. And for those that do ldquo;make itrdquo; in sales, the rew…
Coaching and Mentoring
p All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because t…
The Art of Retail Selling
p This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establis…
The Client Meeting - Face to Face Selling
p Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and …
Winning More Business on the Telephone
p This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sal…
Risk Management
p This risk management course is designed to help delegates understand and assess the risks involved in making management or business decis…
Effective Management of Your Team
p This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowermen…
Understanding Discipline and Grievance
pHandling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to k…
Advanced Credit Control - Customer Focused
p quot;Credit Controllers wish to control credit rather than chase debt.quot;/p p As an experienced credit controller you have a full under…
Stress Busters - Half Day (pm)
pThis course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful …
Stress Management
p According to anbsp; recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their …