Ptp Training and Marketing Ltd: 194 products
Performance Management
p The skills needed to manage employees performance should be part of every manager#39;s repertoire. Unfortunately, most managers are expec…
Getting The Balance Right - Half Day (am)
p This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters …
Gaining Commitment on the Telephone
p This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing te…
Connecting and Communicating - Half Day (am)
p This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barr…
Leadership Management Skills
p Effective leadership and management is vital for the success of any organisation.nbsp;/p p nbsp;The aim of this 1 day course is to enable…
Introduction to Buying
p This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. Th…
Managing Conflict
p The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and abili…
Introduction to Facilitation Skills
p Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there wi…
Handling Difficult Conversations Confidently - Half Day (pm)
p This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interperso…
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
p This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then…
Consultative Selling
p This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developin…
Delivering Excellence via Email and on the Telephone
p This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do#39…
The Creative Trainer
pPTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative wa…
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
p By being more assertive more of the time you will become more effective in your job. People will be more likely to work with you rather t…
Confidence in Making Face to Face Cold Calls
p This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates a…