Ptp Training and Marketing Ltd: 216 products
Effective Complaint Handling
An in-depth course on how to deal with complaints and conflict. This full-day course will give you a complete framework on how to deal effe…
Coaching Skills for Sales Managers
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so …
Communicating Effectively - Half Day (am)
This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It wil…
Introduction to Green Office Management
A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge dif…
Networking For Success
How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know i…
Planning & Prioritisation for the Busy Sales Person
This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management …
More Advanced Finance for Non-Finance Managers
Managers in all organisations are often faced with decisions to make which are influenced by, or will influence, the financials of the busi…
Developing Assertiveness Skills in the Public Sector
Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pers…
The Art of Retail Selling
This is a course designed to assist individuals and companies to benefit from the experiences and research of successful retail establishme…
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
Stress Busters - Half Day (pm)
This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful s…
Developing a Sales Strategy
This course will give you: A greater awareness of the strategic issues affecting the Sales Process Greater clarity of the roles and respons…
Mindfulness & Handling Pressure Better
Too much to do and not enough time to do it? Feel under pressure and have difficulty switching off? You don’t need me to tell you that the …
Introduction to Project Management
Whether embarking on a career path in Project Management or becoming involved in ad-hoc changes and situations, there is an increasing need…
Workforce Wellbeing and Performance
Are your workforce well? Are they performing effectively and working well as a team? If you know your people well, you’ll know if they’re w…