Customer Care - Incoming and Outgoing Calls
- Total time
Customer Care - Incoming and Outgoing Calls
Starting dates and places
Ptp Training and Marketing Ltd offers their products as a default in the following regions: Bristol, Edinburgh, Leeds, Leicester, London, Manchester, Nottingham
Description
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light./p p This customer care training course is available throughout the UK./p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/customer-care---incoming-and-outgoing-calls-london/"Custo…Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
p This course has been designed and adapted for a number of
PTP#39;s clients that run call-centres to handle incoming calls and
outbound calls. Throughout the course, participants are encouraged
to contribute to a lively debate about their perceptions of good
customer service. They are constantly encouraged to look through
the eyes of the customer and, by means of a series of role-plays
are able to understand and implement a series of measures to ensure
that their business is always seen in the best light./p p This
customer care training course is available throughout the UK./p p
CPD Value 5.5 Hours/p h3 Course Locations/h3 p a
href="/customer-care---incoming-and-outgoing-calls-london/"Customer
Care - Incoming and Outgoing Calls London/abr / a
href="/customer-care---incoming-and-outgoing-calls-manchester/"Customer
Care - Incoming and Outgoing Calls Manchester/abr / a
href="/customer-care---incoming-and-outgoing-calls-nottingham/"Customer
Care - Incoming and Outgoing Calls Nottingham/abr / a
href="/customer-care---incoming-and-outgoing-calls-birmingham/"Customer
Care - Incoming and Outgoing Calls Birmingham/abr / a
href="/customer-care---incoming-and-outgoing-calls-bristol/"Customer
Care - Incoming and Outgoing Calls Bristol/abr / a
href="/customer-care---incoming-and-outgoing-calls-edinburgh/"Customer
Care - Incoming and Outgoing Calls Edinburgh/abr / a
href="/customer-care---incoming-and-outgoing-calls-leeds/"Customer
Care - Incoming and Outgoing Calls Leeds/a/p
Stay up-to-date on new reviews
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.