Essential Management Skills

• Senior Managers who would like to refresh their leadership, management and team building skills
• Junior Managers who would like to develop their career and build on their knowledge
• Managers who are new and would like to learn the key skills of successful leadership, management and team building
• Departmental Heads
• Team Leaders
• Project Managers
• Operations Managers

Course objectives

• To set objectives and targets to achieve the vision, mission and goals of an organisation
• To apply the skills of leadership to enhance the management role
• To motivate people and build successful teams
• To communicate effectively verbally in all situations with all people

Course content

Setting Objectives and Targets

• Where are you now and where do you want to be, by when?
• Plan and actions required to achieve these objectives
• Improve organisational, team and individual performance with quantifiable targets
• Monitoring, measuring and feeding-back results

Leadership

• Vision, roles and responsibilities of an inspirational leader
• Qualities, skills and commitment required
• Adapting leadership styles to different situations
• Overcoming the challenges of leadership

Motivation

• Factors which motivate you and others
• Achieving organisational goals with a motivated workforce
• Increasing motivation to improve individual performance
• Management skills required to motivate individuals and teams

Team Building

• Characteristics of an effective team
• Roles and responsibilities of individuals in the team
• Building a strong team which delivers results
• Delegating, appraising, evaluating, coaching and mentoring skills for team-building

Verbal Communication Skills

• Structure simple messages using appropriate language and delivery
• Listen attentively to ensure mutual understanding
• Generate productive and open discussions to solve problems
• Overcome the barriers to effective verbal communication