Essential Management Skills
Starting dates and places
Description
- Senior Managers who would like to refresh their leadership, management and team building skills
- Junior Managers who would like to develop their career and build on their knowledge
- Managers who are new and would like to learn the key skills of successful leadership, management and team building
- Departmental Heads
- Team Leaders
- Project Managers
- Operations Managers
Course objectives
- To set objectives and targets to achieve the vision, mission and goals of an organisation
- To apply the skills of leadership to enhance the management role
- To motivate people and build successful teams
- To communicate effectively verbally in all situations with all people
Course content
Setting Obj…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
- Senior Managers who would like to refresh their leadership, management and team building skills
- Junior Managers who would like to develop their career and build on their knowledge
- Managers who are new and would like to learn the key skills of successful leadership, management and team building
- Departmental Heads
- Team Leaders
- Project Managers
- Operations Managers
Course objectives
- To set objectives and targets to achieve the vision, mission and goals of an organisation
- To apply the skills of leadership to enhance the management role
- To motivate people and build successful teams
- To communicate effectively verbally in all situations with all people
Course content
Setting Objectives and Targets
- Where are you now and where do you want to be, by when?
- Plan and actions required to achieve these objectives
- Improve organisational, team and individual performance with quantifiable targets
- Monitoring, measuring and feeding-back results
Leadership
- Vision, roles and responsibilities of an inspirational leader
- Qualities, skills and commitment required
- Adapting leadership styles to different situations
- Overcoming the challenges of leadership
Motivation
- Factors which motivate you and others
- Achieving organisational goals with a motivated workforce
- Increasing motivation to improve individual performance
- Management skills required to motivate individuals and teams
Team Building
- Characteristics of an effective team
- Roles and responsibilities of individuals in the team
- Building a strong team which delivers results
- Delegating, appraising, evaluating, coaching and mentoring skills for team-building
Verbal Communication Skills
- Structure simple messages using appropriate language and delivery
- Listen attentively to ensure mutual understanding
- Generate productive and open discussions to solve problems
- Overcome the barriers to effective verbal communication
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