Essential Leadership Skills For Managers

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Starting date and place
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Starting dates and places

Liverpool
5 Jun 2019 until 6 Jun 2019
Manchester
13 Jun 2019 until 14 Jun 2019
Warrington
20 Jun 2019 until 21 Jun 2019
Birmingham
1 Jul 2019 until 2 Jul 2019
London
11 Jul 2019 until 12 Jul 2019
Leeds
25 Jul 2019 until 26 Jul 2019
Warrington
25 Jul 2019 until 26 Jul 2019

Description

Many people are thrown in at the deep end when it comes to leading and supervising people.  The attitude of many employers is that they will” pick it up as they go along” or that they will “learn from their mistakes”.  Very few receive professional training in this very challenging area.  By using a blend of theory and practice, this 2 day course is designed to increase your confidence in the field of leadership and supervision, and to provide you with the essential knowledge and toolkit of skills to work with confidence in this challenging, but very rewarding area.

By the end of this course you will understand:

  • The roles and responsibilities of an effective Supervisor /  Team Leader
  • h…

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

Many people are thrown in at the deep end when it comes to leading and supervising people.  The attitude of many employers is that they will” pick it up as they go along” or that they will “learn from their mistakes”.  Very few receive professional training in this very challenging area.  By using a blend of theory and practice, this 2 day course is designed to increase your confidence in the field of leadership and supervision, and to provide you with the essential knowledge and toolkit of skills to work with confidence in this challenging, but very rewarding area.

By the end of this course you will understand:

  • The roles and responsibilities of an effective Supervisor /  Team Leader
  • how to lead your team to success by being given an insight into recognised Leadership styles
  • how to apply a variety of communication styles when dealing with a range of differing personalities
  • how to motivate teams and individuals and how to drive their performance to deliver outstanding results
  • how to develop the people within your team by delivering feedback effectively and by setting them SMART Objectives
  • recognised tools and techniques used to understand behaviours and handle any conflict that may emerge amongst members of your team
  • how to drive the productivity of your team by applying effective delegation and time management techniques

 Suitability - Who should attend?

This course will benefit anyone who manages, leads, or supervises a team and who is looking to develop their skill, confidence, knowledge and understanding of how to inspire their team to deliver outstanding results and to be recognised as being an effective leader and role model to others.  The course is a very popular choice with team leaders and supervisors from a variety of different backgrounds as it covers all industries and sectors.

Course Content

  • Defining the role of the supervisor and team leader
  • Understanding the skills, attributes and qualities of an effective leader
  • Establishing your credibility and authority as a supervisor/team leader
  • Acquiring a range of leadership styles to suit different situations
  • Motivating your people towards success
  • Handling difficult people and difficult situations – conflict management
  • Managing workloads through effective delegation
  • Organising yourself and others through effective time management
  • Communicating effectively with a range of personalities
  • Acquiring the essential skill of delivering feedback effectively
  • Managing difficult personalities and behaviours within your team
  • Coaching individuals and conducting one to one meetings
  • Managing the performance of your people and setting SMART objectives
  • Getting the most from your team meetings


Essential Skills for Supervisors and Team Leaders

Tom Courtney - Trainer Profile

Tom Courtney is a highly skilled and experienced Training & Development Specialist who has operated across all Industry Sectors over the last 27 years, delivering a comprehensive range of Training & Development interventions to a whole variety of Clients throughout the UK and internationally.  He has extensive skills, knowledge and experience related to improving “individual”, “team” and “organisational” performance and takes pride in establishing and sustaining effective and enduring client relationships. 

Tom achieves measurable results related to improved client and employee satisfaction by sharing his extensive business training acumen in line with the specific requirements identified by his client group. Some of his key achievements to date include:-

The Design, Development , Delivery & Evaluation of:

  • UK Oil Industries inaugural DTi  Business to Business Mentoring Initiative through the Department of Trade and Industry
  • unique Price Waterhouse Management Programme in Azerbaijan
  • worldwide Project Management Programme for International Oil & Gas Offshore Vessel Logistics Organisation
  • worldwide Quality Management Programme for Major Oil Contractor
  •  Level 5 Senior Management Development Programme for UK National Fire Service
  •  “Training & Learning Skills” Programme for  Fire and Rescue Service
  •  North Scotland’s inaugural Head Teacher Management Development Programme

 Tom was also responsible for obtaining the first Belbin Agency Licence in Scotland and achieving the first SQA in Education Business Partnership Activities.  Tom has owned his own Consultancy Business for the last 9 years and has held Directorships and Non Executive Roles in a range of private and public sector organisations over the years.  A trained Behavioural Analyst, his career has taken him throughout Europe, Asia, the USA, the Middle and Far East and he has appeared a number of times on TV as a guest presenter on Training and Development matters.

 Delegate Packs

On completion of the course, delegates will receive a delegate pack which includes:

  • course workbooks,
  • copies of slides
  • contact phone number & email address where attendees can receive follow up consultation with the trainer when back in the workplace
  • Certificate of Attendance

Added value

The course trainer will work with all delegates to create a practical and personal action plan that can be implemented back in the workplace.

In House / In Company 

As well as being offered as a Public/Open Course, this course can also be delivered as an in-house programme, which can save your company both time and a significant amount of money.  It can be delivered exactly as shown in the course outline, or customised to include company- or industry-specific case studies and terminology. Alternatively, Courtney Associates can develop an entirely bespoke programme to meet your organisational needs, delivered anywhere in the UK at no additional cost.  We provide a free consultation service for all of our in-house programmes.  Please contact us if you interested in this option and would like to receive a free, no obligation quote.

Government Funding / Grants

Funding up to 50% may be available to attend this course. If you are a senior decision maker in an organisation that employs between 2 and 249 members of staff you may be eligible for this.  Please contact us for further information.

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There are no frequently asked questions yet. Send an Email to info@springest.co.uk

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