Personal Assistant Diploma Level 3

Course Description

If you want to develop your knowledge of becoming a Personal Assistant so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.

A personal assistant (PA), sometimes called an executive secretary or personal/private secretary, works closely with senior management or directorial staff to provide administrative support, usually on a one-to-one basis. PAs help managers to make the best possible use of their time by dealing with secretarial and administrative tasks in the workplace.

PAs need extensive knowledge of the organisation in which they work. They need to know who key personnel are (both external and internal) and understand the organisation's aims and objectives.

Managers often rely heavily on their PA, trusting that work will be handled efficiently in their absence. Discretion and confidentiality are therefore one of the essential attributes for a successful PA.

The aim of this Distance Learning Personal Assistant course is to provide an overview of key areas of business understanding and personal skills that are required to fulfill the role of Personal Assistant.

The course content will specifically cover the following subject areas:

• Understanding organisations
• Professionalism in the approach to work
• Communication
• Time management
• Managing business information
• Office management systems and procedures
• Customer service
• Working with others
• Legal and regulatory requirements
• Handling difficult situations

Previous Knowledge Required

You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.

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You will receive the entire package of course materials in a single dispatch together with dedicated Tutor Support for 12 months.  All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course.

You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.

Assessment

You must successfully complete a series of activities and assessments. Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate.  The good news is, there is no final exam.