The Executive PA

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Reed Learning offers their products as a default in the following regions: Birmingham, London

Description

Course overview Who is it for?

This course is aimed at secretaries and PAs to directors and senior managers. It's ideal for PAs with some experience who want to increase their productivity, take on more responsibility and raise their profile in an organisation. Typical learner objectives include improving communication of their ideas with managers and identifying areas for personal development.

The best practice tools in this programme can be used by PAs in nearly any industry or sector.

What is it about?

The modern PA is a vital part of the management team and is increasingly required to take on a wide variety of responsibilities.

This course equips PAs with the skills to achieve organ…

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Didn't find what you were looking for? See also: Executive PA, Personal Assistant (PA), Office Management, Secretary, and Legal Secretary.

Course overview Who is it for?

This course is aimed at secretaries and PAs to directors and senior managers. It's ideal for PAs with some experience who want to increase their productivity, take on more responsibility and raise their profile in an organisation. Typical learner objectives include improving communication of their ideas with managers and identifying areas for personal development.

The best practice tools in this programme can be used by PAs in nearly any industry or sector.

What is it about?

The modern PA is a vital part of the management team and is increasingly required to take on a wide variety of responsibilities.

This course equips PAs with the skills to achieve organisational objectives through partnership with their manager. It covers a broad range of topics that will help any PA become more efficient, including communicating with managers and other stakeholders, project management, organisation, and decision-making.

What will I get out of it?
  • A full understanding of the Executive PA’s role within the management team

  • Techniques to stay ahead in your field and manage your own development

  • Proven management tools and techniques for maximum productivity

  • Effective self-management and personal development skills

  • Key objectives to increase your own and your manager's productivity

  • Assertiveness techniques to help manage your day

Blended learning This course is a blended learning experience, allowing you to continue to develop your skills back at work. As part of the course you will receive the following eFresher (eLearning) modules and MP3s: eFresher modules
  • The Art of Communication

  • Prioritisation

  • Objective Setting

MP3 modules
  • Managing office politics

  • Effective prioritisation

  • Take control of your career

What will I learn? The role of the Executive PA
  • Purpose, definition and expectations of an executive PA

  • Maintaining your focus in a high pressure role

  • Competencies for excellence: skills and attributes of a top-performing PA

Working with senior management
  • Understanding business goals and improving information flow

  • Relating your role to your manager's role – working in partnership

  • Understanding work styles and adapting them to maximise productivity

  • Interacting confidently with managers across the organisation

Communication skills
  • Verbal and non-verbal communication and their impact

  • Questioning and listening techniques

  • Representing your manager

  • Making good decision

  • Having conversations with impact

  • Presentation skills

Project and time management
  • The Project management Cycle – making a meaningful impact at each stage

  • Personal organisation and prioritisation

  • Problem solving techniques

Moving forward
  • Getting the most from your appraisal

  • Identifying your career drivers

  • Developing your networking skills

This course is mapped to the QCF unit "The Executive Personal Assistant".

This course can be taken as part of our Institute of Administrative Management Level 4 Certificate in Office and Administration Management.

The qualification has been specifically designed for experienced PAs, Office and Administration Managers, who are already operating at a more senior level and want to gain formal recognition of their skills. It is also ideal for those aspiring to move into a more senior role within office and administration management.

Anyone attending this course will be able to accredit their learning towards the qualification. Talk to one of our learning advisers on 0800 170 7777 to find out how you can get qualified.

A really useful, worthwhile course! I’m looking forward to taking these techniques I’ve learnt into the office and using them at work. I feel like I’ve learnt a lot in only two days. A wonderful course! “

- Deborah Atherton

Gambling Commission


PA & Secretarial
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.