Executive PA - Developing your Role

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Total time
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Starting dates and places

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GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster

Description

This course is highly interactive and participative with a small group  and experienced trainer.

PAs and secretaries who are looking to develop their role and improve their skills. By the end of the training course you will:
• Understand the role of the Executive PA and know the skills required for this position
• Know how to build a successful working relationship with your manager
• Understand the principles of assertive behaviour and how to communicate confidently
• Know how to manage your time more effectively
• Be ready to take on more responsibility
• Have tips and techniques for analysing problems and making decisions
  • What are we going to cover today?
  • What are my priorities for the day?

The role of the PA / Executive Assistant

  • How and why the role is changing
  • What skills will…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: Executive PA, Personal Assistant (PA), Office Management, Secretary, and Legal Secretary.

This course is highly interactive and participative with a small group  and experienced trainer.

PAs and secretaries who are looking to develop their role and improve their skills. By the end of the training course you will:
• Understand the role of the Executive PA and know the skills required for this position
• Know how to build a successful working relationship with your manager
• Understand the principles of assertive behaviour and how to communicate confidently
• Know how to manage your time more effectively
• Be ready to take on more responsibility
• Have tips and techniques for analysing problems and making decisions
  • What are we going to cover today?
  • What are my priorities for the day?

The role of the PA / Executive Assistant

  • How and why the role is changing
  • What skills will help me to provide the proactive support my manager needs
  • What do I want from my role?
  • Understanding the role of management and where I fit in
  • Building a successful working relationship with my manager - working in partnership

Being Assertive

  • What is assertive behaviour?
  • Giving feedback to our managers and other team members
  • Learning to say 'no'

Time management tips

  • Managing myself, my manager and my workload
  • Looking at symptoms of poor time-management and how they can be overcome
  • Setting priorities and meeting deadlines
  • To do lists, planners and other tools

Taking more control and responsibility

  • Solving problems effectively and with confidence
  • Making decisions in your manager's absence
  • Using initiative to get the task done

The way forward

Key learning - review of practical tips to take back to the workplace
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.