Capita Learning & Development: 100 products
Leading Change
Organisations must change – not for the sake of changing - but to continue the forward momentum of the business. Change is a "people" busin…
Microsoft Excel 2010 Intermediate
This Microsoft Excel course is designed for all users who are required to produce complex analysis of business data using Microsoft Excel 2…
Employment Law
This course equips you to deal with, and advise on, employment law issues. As employment legislation now changes twice a year, it is impera…
Creative Problem Solving
This course encourages you to go beyond existing procedures to solve problems you experience within your role. Through discussions, practic…
Consultative Selling Skills
The days of 'feature advantage benefit' selling are no more. Buyers are more sophisticated and sales people need to adapt to form stronger …
Action Learning for Effective Problem Solving
Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in…
Advanced Interpersonal Skills
This course is designed to equip individuals with a greater sense of self-awareness and enhanced interpersonal communication skills in orde…
Microsoft Word 2007 Intermediate
Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…
Conflict Resolution
It could be argued that conflict situations represent our most critical conversations – after all, there wouldn't be conflict if the topic …
Talent Management and Succession Planning
The current competitive recruitment and retention climate across both the public and private sectors, is creating the need for innovative t…
Emotional Intelligence
What is emotional intelligence? Understanding emotional responses to situations with the ability to change negative emotions to positive wi…
Portfolio, Programme and Project Offices (P30)
Capita Learning and Development's P3O® Foundation e-Learning course covers all aspects of the P3O® guidance. Using voice, animation and act…
Finance for Non-Financial Managers
Managers at all levels need to be equipped with the right amount of business acumen to be effective in their roles. Business Acumen is not …
Managing Successful Programmes (MSP®) Foundation
'Managing Successful Programmes' represents proven Best Practice programme management and is a framework for successfully delivering large …
ITIL® Foundation 2011 Edition
Capita Learning and Development offers e-Learning on the IT Infrastructure Library® (ITIL®), the most widely accepted approach to IT Servic…