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Capita Learning & Development: 100 products

Capita Learning & Development is part of The Capita plc. Capita Learning & Development continues to meet the changing landscape of learning and professional development support across the country, and is the UK's leading provider of integrated learning solutions. We offer a comprehensive and practically focused range of training and development services to suit any organisation's requirements; fro…

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Microsoft Word 2010 Intermediate

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Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…

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Presentation Skills

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When surveyed about their greatest fears, many people cite public speaking as their first. This course offers participants the opportunity …

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The Balanced Scorecard

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The Balanced Scorecard is a framework to help organisations clarify vision and strategy and translate them into procedures that drive perfo…

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Effective Negotiation Skills

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This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and bu…

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Microsoft Word 2010 Fundamentals

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Many of us need to use MS Word regularly in our jobs to produce simple documentation such as letters and short reports. Our Microsoft Word …

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Communication Skills for Managers

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This course helps you understand others' communication styles as well as your own and will enable you develop professional business communi…

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An Introduction to NLP

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Neuro Linguistic Programming (NLP) is the modern science of communication. It uses psychology to understand the process of how we communica…

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Effective Minute Taking

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Many minute-takers have had little or no training in minute taking and are asked to take on this important and skilful role with little gui…

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Project Management: Tools & Techniques

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This project management course provides a solid approach to manage projects more effectively. You will learn how to use key tools and techn…

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Microsoft Word 2007 Advanced

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If your role requires you to design and produce complex documents and templates in Microsoft Word 2007, this Office Word training course is…

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Microsoft PowerPoint 2007 Advanced

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If you need to produce effective, sophisticated presentations using Microsoft PowerPoint 2007 then this Microsoft PowerPoint training cours…

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Successful Budgeting

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Organisations frequently delegate financial responsibility to line managers who are not trained in finance.This course will prepare them fo…

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PRINCE2® (2009) Conversion

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Capita Learning & Development's PRINCE2® Conversion course is based on the 2009 edition of the PRINCE2 manual: Managing Successful Projects…

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Customer Relationship Management

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Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …

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The Management of Portfolios (MoP™) Foundation

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The Management of Portfolios (MoP™) guidance provides advice and examples of how to apply principles, practices and techniques which help t…