Capita Learning & Development: 100 products
Microsoft Word 2010 Intermediate
Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…
Presentation Skills
When surveyed about their greatest fears, many people cite public speaking as their first. This course offers participants the opportunity …
The Balanced Scorecard
The Balanced Scorecard is a framework to help organisations clarify vision and strategy and translate them into procedures that drive perfo…
Effective Negotiation Skills
This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and bu…
Microsoft Word 2010 Fundamentals
Many of us need to use MS Word regularly in our jobs to produce simple documentation such as letters and short reports. Our Microsoft Word …
Communication Skills for Managers
This course helps you understand others' communication styles as well as your own and will enable you develop professional business communi…
An Introduction to NLP
Neuro Linguistic Programming (NLP) is the modern science of communication. It uses psychology to understand the process of how we communica…
Effective Minute Taking
Many minute-takers have had little or no training in minute taking and are asked to take on this important and skilful role with little gui…
Project Management: Tools & Techniques
This project management course provides a solid approach to manage projects more effectively. You will learn how to use key tools and techn…
Microsoft Word 2007 Advanced
If your role requires you to design and produce complex documents and templates in Microsoft Word 2007, this Office Word training course is…
Microsoft PowerPoint 2007 Advanced
If you need to produce effective, sophisticated presentations using Microsoft PowerPoint 2007 then this Microsoft PowerPoint training cours…
Successful Budgeting
Organisations frequently delegate financial responsibility to line managers who are not trained in finance.This course will prepare them fo…
PRINCE2® (2009) Conversion
Capita Learning & Development's PRINCE2® Conversion course is based on the 2009 edition of the PRINCE2 manual: Managing Successful Projects…
Customer Relationship Management
Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …
The Management of Portfolios (MoP™) Foundation
The Management of Portfolios (MoP™) guidance provides advice and examples of how to apply principles, practices and techniques which help t…