Conflict Handling

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Description

Course Description

Successful businesses are built on good internal and externalrelationships. However conflict occurring within the best runorganisations is inevitable. People have diverse beliefs, histories, needsand aspirations, which don't always fit into the corporate context.This workshop encourages you to explore the causes of conflict inthe workplace and helps you to plan personal strategies to ensureyou handle it effectively.

Course Content:

• Identifying specific conflicts within your workplaceand their possible causes
• Understanding your own approach to handling conflict
• How to use the 4 step conflict resolution model
• Tips and techniques for practical ways to manageconflict…

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Frequently asked questions

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Didn't find what you were looking for? See also: Conflict Management, Leadership, Retail (Management), Interpersonal Skills, and Coach / Coaching.

Course Description

Successful businesses are built on good internal and externalrelationships. However conflict occurring within the best runorganisations is inevitable. People have diverse beliefs, histories, needsand aspirations, which don't always fit into the corporate context.This workshop encourages you to explore the causes of conflict inthe workplace and helps you to plan personal strategies to ensureyou handle it effectively.

Course Content:

• Identifying specific conflicts within your workplaceand their possible causes
• Understanding your own approach to handling conflict
• How to use the 4 step conflict resolution model
• Tips and techniques for practical ways to manageconflict by using the 4 step approach

Who is it For?

Those whose role requires dealing with sensitive issues with internaland external customers.

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    There are no frequently asked questions yet. Send an Email to info@springest.co.uk