Conflict Handling
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Conflict Handling
Starting dates and places
This product does not have fixed starting dates and/or places.
Northgate Arinso offers this product as a default in the following regions: N/A
Description
Course Description
Successful businesses are built on good internal and externalrelationships. However conflict occurring within the best runorganisations is inevitable. People have diverse beliefs, histories, needsand aspirations, which don't always fit into the corporate context.This workshop encourages you to explore the causes of conflict inthe workplace and helps you to plan personal strategies to ensureyou handle it effectively.
Course Content:
• Identifying specific conflicts within your workplaceand their possible causes
• Understanding your own approach to handling conflict
• How to use the 4 step conflict resolution model
• Tips and techniques for practical ways to manageconflict…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Description
Successful businesses are built on good internal and externalrelationships. However conflict occurring within the best runorganisations is inevitable. People have diverse beliefs, histories, needsand aspirations, which don't always fit into the corporate context.This workshop encourages you to explore the causes of conflict inthe workplace and helps you to plan personal strategies to ensureyou handle it effectively.
Course Content:
• Identifying specific conflicts within your workplaceand their
possible causes
• Understanding your own approach to handling conflict
• How to use the 4 step conflict resolution model
• Tips and techniques for practical ways to manageconflict by using
the 4 step approach
Who is it For?
Those whose role requires dealing with sensitive issues with internaland external customers.
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.