Level 1 Retail Knowledge
- Level
Level 1 Retail Knowledge
Starting dates and places
Description
The course will consist of the following
Business of Retail
- The range of jobs
- The supply chain
- Retail's contribution to the economy
- Ethical retailing
Customer Service
- The importance of customer service
- Giving a positive impression
- Communication
- Dealing with problems and complaints
Health, Safety & Security
- Health & safety law
- Keeping retail premises safe
- Keeping retail cash and stock secure
The Retail Selling Process
- Understanding the process
- How to find out what a customer wants
- How to promote sales
The student must have ALL of the following:
- Be in receipt of a means tested benefit
- Interested in retail
Don't meet the entry requirement for the course?
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
The course will consist of the following
Business of Retail
- The range of jobs
- The supply chain
- Retail's contribution to the economy
- Ethical retailing
Customer Service
- The importance of customer service
- Giving a positive impression
- Communication
- Dealing with problems and complaints
Health, Safety & Security
- Health & safety law
- Keeping retail premises safe
- Keeping retail cash and stock secure
The Retail Selling Process
- Understanding the process
- How to find out what a customer wants
- How to promote sales
The student must have ALL of the following:
- Be in receipt of a means tested benefit
- Interested in retail
Don't meet the entry requirement for the course?
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.