Retail Skills (BTEC Level 1 Diploma)

Fashion Retail is leading the way in how the retail sector will need to re-invent itself to meet future market demands. How will retail respond to on-line shopping (E-Commerce) and mobile device purchases (M-Commerce)? How will it develop the customer service experience to keep the high street alive?

Course content

This course will give students a chance to explore the world of fashion retail and develop ideas that push what customer service should become

• The evolution of the fashion retail marketplace.
• Understanding customer service in the retail sector
• Understanding fashion retail business

Students will work together with Fashion, Photography and Graphic Design students to develop new visual merchandising strategies and explore new areas of customer service and promotion

Entry Requirements

There are no formal entry qualifications needed for this course and an initial assessment will determine level of support required for Numeracy and Literacy. A genuine interest in working in Retail is required.

Delivery & Assessment methods

Practical assessment is continual throughout the course and is supported by weekly progress updates. Grade outcomes are Pass, Merit, or Distinction. Merit Grades or above are required to progress onto the Level 2 Diploma in Retail Skills

Progression

Progression onto the Level 2 Diploma in retail skills, or employment either full-time or as part of an Apprenticeship, is possible.