Retail Knowledge - (BTEC Level 1 Award)
- Level
Retail Knowledge - (BTEC Level 1 Award)
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Starting dates and places
Description
Basic introduction to Retail
Course content
Introduction to customer service skills, the business of retail, shop floor skills, handling of customer payments and stock.
- Business of retail
- Customer service
- Handling of customer payments
- Organising stock
Entry Requirements
E3/Level 1 Maths and English
Delivery & Assessment methods
Course work
Progression
Progression to Apprenticeship or full time course
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Basic introduction to Retail
Course content
Introduction to customer service skills, the business of retail, shop floor skills, handling of customer payments and stock.
- Business of retail
- Customer service
- Handling of customer payments
- Organising stock
Entry Requirements
E3/Level 1 Maths and English
Delivery & Assessment methods
Course work
Progression
Progression to Apprenticeship or full time course
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