Telephone Selling Skills

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Telephone Selling Skills

MTD Training
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Description

If you need to generate more leads, set up more appointments or make more sales over the telephone, then this is a 1-day must attend workshop. You will cover all of the essential telephone selling skills that you need to feel comfortable in making and dealing with those cold calls. Selling over the telephone is a specialist activity whether you are selling the appointment or a product direct and is different to face to face encounters so it is vital that you can learn the techniques and strategies that are best suited for lead generation and selling over the telephone.

From this course you will: Learn what a great job looks like, Learn the most effective outbound telephone sales calling mod…

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If you need to generate more leads, set up more appointments or make more sales over the telephone, then this is a 1-day must attend workshop. You will cover all of the essential telephone selling skills that you need to feel comfortable in making and dealing with those cold calls. Selling over the telephone is a specialist activity whether you are selling the appointment or a product direct and is different to face to face encounters so it is vital that you can learn the techniques and strategies that are best suited for lead generation and selling over the telephone.

From this course you will: Learn what a great job looks like, Learn the most effective outbound telephone sales calling model, Learn how to identify the specific needs of your client and how to match these with what you are selling/offering, Learn high impact opening statements, Learn phrases and one-liners to progress the sale, Learn how to avoid those dreaded silences if things are not going your way, Learn how to respond to objections and excuses, Learn how to ask for the appointment or the sale, Enhance your questioning and listening skills, Learn closing techniques of how to get to that YES and close the sale, How to get your point across without the waffle, Learn how to build effortless rapport with your prospects

This course will benefit: Telesales staff, Telemarketing staff, Incoming call handlers, Outbound sales staff, Business development managers, Sales people who have had no formal training on the subject before, Sales people who need a refresher and need to get back to basics and refocus their time and effort, New sales people, Client relationship managers, Account managers, Business development managers, Commercial managers

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.