Professional Selling Skills

This course will provide delegates with an overview of the essential sales skills needed to be successful. They will learn how to be prepared for any sale, deal effectively with incoming business and help the customer identify and clarify their needs opening up new opportunities. Highly practical in its approach the main focus will be on core skill development covering all aspects of sales and giving each delegate the opportunity to practise those skills.

Course Overview:

• Role of the sales person
• The sales process
• Opening the sale
• Probe / Match / Confirm / Close
• Selling features and benefits
• Preparing for the sale ~ preparation & research
• Establishing decision makers quickly
• Constructing powerful sales stories
• Selling features & benefits
• Objections or buying signal? ~ Closing the sale
• Recognising buying signals ~ asking for the order
• Powerful communication skills