Maximising Incoming Business
Ref: MST10125
Aim: The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity.
By the end of this module the delegate can:
- Explain how much opportunity there is in incoming business
- Describe 7 key questioning areas
- Identify how to create need
- Demonstrate how to use gentle bargaining to ensure commitment
Chapters: Total 8
Viewing Period: 30 days
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Ref: MST10125
Aim: The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity.
By the end of this module the delegate can:
- Explain how much opportunity there is in incoming business
- Describe 7 key questioning areas
- Identify how to create need
- Demonstrate how to use gentle bargaining to ensure commitment
Chapters: Total 8
Viewing Period: 30 days
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
