Assertive Vs Aggressive Behaviour
Description
Ref: MPDT10178
Aim: The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
By the end of this module the delegate can:
• Identify the key differences between assertive and aggressive behaviour
• Explain how to express opinions directly whilst respecting others
• Demonstrate how to make appropriate requests and how to refuse requests with confidence
• Recognise how to manage conflict with sensitivity
Chapters: Total 8
Viewing Period: 30 days
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Ref: MPDT10178
Aim: The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
By the end of this module the delegate can:
• Identify the key differences between assertive and
aggressive behaviour
• Explain how to express opinions directly whilst respecting
others
• Demonstrate how to make appropriate requests and how to
refuse requests with confidence
• Recognise how to manage conflict with sensitivity
Chapters: Total 8
Viewing Period: 30 days
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.