Assertiveness at Work
- Level
Assertiveness at Work
Starting dates and places
Focus on Training offers this product as a default in the following regions: N/A
Description
This course will benefit you whether you are a manager, or a team leader.
This course will enable you to develop effective assertive behaviour in the workplace that will bring you better relationships, greater self-esteem, and a more positive attitude.
This course will enable delegates to:
· Identify the different behaviours of other people and differentiate between assertive, aggressive and passive behaviour.
· Use an appropriate style when communicating with your team.
· Identify the blocks to your self-esteem and confidence.
· Listen effectively and empathetically.
· Handle aggressive behaviour from other people.
· Be more aware of your impact on colleagues and your manager.
· De…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course will benefit you whether you are a manager, or a team leader.
This course will enable you to develop effective assertive behaviour in the workplace that will bring you better relationships, greater self-esteem, and a more positive attitude.
This course will enable delegates to:
· Identify the different behaviours of other people and differentiate between assertive, aggressive and passive behaviour.
· Use an appropriate style when communicating with your team.
· Identify the blocks to your self-esteem and confidence.
· Listen effectively and empathetically.
· Handle aggressive behaviour from other people.
· Be more aware of your impact on colleagues and your manager.
· Develop and increase your ability to negotiate better outcomes in normal situations.
· Give and receive constructive criticism.
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.