Customer Service Excellence Level 3
- Level
Customer Service Excellence Level 3
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Starting dates and places
This product does not have fixed starting dates and/or places.
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Description
Course Description
This Distance Learning Customer Service Excellence course is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence.
The objectives of this course are to:
- Understand excellent service and why it is important
- Define service excellence
- Identify what customers want
- Devise a plan for service excellence
- Deliver a service excellence project
- Monitor and assess the effectiveness of the plan
- Maintain service excellence in your organisation
Previous Knowledge Required
You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Description
This Distance Learning Customer Service Excellence course is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence.
The objectives of this course are to:
- Understand excellent service and why it is important
- Define service excellence
- Identify what customers want
- Devise a plan for service excellence
- Deliver a service excellence project
- Monitor and assess the effectiveness of the plan
- Maintain service excellence in your organisation
Previous Knowledge Required
You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.
You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.
Support
You will receive the entire package of course materials in a single dispatch together with dedicated Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course.
You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.
Assessment
You must successfully complete a series of activities and assessments. Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate. The good news is, there is no final exam.
Check out our website for any relevant offers and voucher codes http://www.learnnow.org.uk/
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.